Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Calling USA with basic plan - what is per minute cost? Or is it blocked?
Hello, Could you please tell me who should I contact in regard of overcharge of add-on in the account? Thank you
When I was with Telus my watch had its own phone number with data so i could still use it if i didnt have my phone on me. Can I still do this with Public Mobile?
My phone not reciveing or calling out
im a new user on public mobile the plan im using is a $35 plan, and the plan was on special for $25 for the first 6 months this is my second months,i have start using this plan on 20/Nov/2019, and right now for some reason is charge me full price i w...
hmmm. Lucky Mobile seems to have this figured out... Anyone know where this is for PM?
An iphone 7 on our account has had intermittent trouble the last couple of months sending SMS. Sometimes she gets "can't send". Retry is sometimes successful. I know there could be several causes - just wondering if some recent PM change might ha...
Hey. I'm going to the US for a few days. Should I wait to purchase a plan until right before? Do I need data as well as talk and text?
Can a mod get back to me on this. Stil can't believe I have to use a public forum for assistance with private matters.
Can someone please throw some light on buying extra data which does not expire until used up ?
Just purchased a new, unlocked, Maxwest Gravity 55 Go, off of Amazon. Same with the PM SIM card. Put in the SIM Card and activated the account with PM. Phone indicates 'No SIM Card - Emergency Calls Only'. The phone does receive incoming phone ca...
How do I know what I am using my data for ? All I see is "web 2.4 MB, 7.25 MB, etc." when, sometimes, I haven't even used my phone !!!
I am behind the times and I have a ZTE Z222 flip phone. I am going to the states and was going to purchase a roaming add on. Is there anything I have to set or will my phone automatically go to roaming?? I looked all through the manual and can't f...
Hi there! My account has been lasted for over 2 years but I still get $1 royalty rewards in the recent payment, which was supposed to be $2, I believe. I tried to submit a ticket thru the robot but was unable to. It says 404 or asks me to login first...
Hi, I recently switched from iPhone 7plus to OnePlus 7 pro. My mobile data is not working since then. Can someone tell me what could be an issue?
i CANNOT CHANGE OR ADD A NEW CREDIT CARD NUMBER TO ENROLL AGAIN IN AUTO- PAY . PLEASE CAN SOMEONE CHECK THE WEB PAGE OR PROGRAM AND FIX THE PROBLE.THANK YOU
My cell number was use to make three calls to a number in Nova Scotia!I don't know anyone in Halifax.
I ordered a SIM card on December 27th, and I got an email that day saying "We’ve accepted your order, and we’re getting it ready. Come back to this page for updates on your shipment status."Since then I've gone back to that page multiple times and ha...
Hey, so yesterday I updated my Huawei P30 to the new version of EMUI (based on Android 10). Since then, I can't send SMS texts but I can receive SMS, Calling and Data also works. I tried all steps enumerated in this thread and nothing works: https://...
Good Morning, How do I find the refferal code to give to someone? Thank you,
Hi, I cannot received or make a phone call starting mid January 2020.
plan just recently auto loaded/pay, I think 2 days ago. If I downgrade my plan, when should I do it? If I do it today will it credit what was higher?
oukitel K5000 is it compadable
What 4G Plans are available?
hiI try to login my account, it says login has been disable please help to unlock and also try to use forget password function it didn't allow me to do that as well. please help~~ thanks
I am trying to renew my plan with my new credit card and it seems the system cannot process my credit card information. I am not sure how to fix this, there is no hold on my card and they cannot see any transactions trying ot go through. I have used ...
I was in the middle of swyping an epic darlicious like® post and this happens. Was this a message from the heavens? ¯\_( ͡° ͜ʖ ͡°)_/¯
Hi I am looking for a cheaper cell carrier and I am wondering what the service is like in rural New Brunswick
How can I do to change my payments day ? Tks
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