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stillnotfamous · 10-19-2022

I upgraded from a 3G plan to 4G about 3 weeks ago. My Account page has shown that I'm on a 4G plan for weeks. But my phone still shows that I'm only getting 3G, I don't notice any speed difference, and today I got a text from Public telling me that t...

stillnotfamous · 08-15-2021

How can I change my plan? The Public website is useless - nothing works, and Public's support is even worse! I log into my account and click Change Plan, but the page is useless. It tells me to "pick a ready-made plan below" and "compare it to your c...

stillnotfamous · 10-20-2022

@darlicious Saanich/UVic

stillnotfamous · 10-19-2022

@darlicious @hTideGnow Thank you. It's an iPhone 8 (yeah, slightly old, I know, but it supports 4G) and it's set to LTE.My only other option is 3G. There is no explicit 4G option, but I thought LTE supports 4G.

stillnotfamous · 08-15-2021

Thank you hTideGnow - I'll try that. If not, can probably wait another month (or at least until I run out of minutes or data on my current plan, and then change immediately).

stillnotfamous · 08-15-2021

Thank you JK8 & Triguy - incognito and clearing cache didn't work but switching from Chrome to Edge did - the Change Plan screen now shows many options. One last question: Today is the first day of my billing cycle and I want to upgrade to a more ex...

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4G plan still running at 3G

Changing plan - website doesn't work

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Re: 4G plan still running at 3G

Re: Changing plan - website doesn't work

Re: Changing plan - website doesn't work