Community

Resolved! I have over 1500 Canada wide minutes on my plan but was charged for 2calls to BC. Why?

Resolved! Number not recognized by many services

Both my partner and I got PM sims same time with similar number (672). It's been a year since we got the sims and still many services (Eg: Uber, Banks) doesn't accept both our phone numbers as valid number when entered in their web/app form. May be o...

Resolved! Porting to Telus while Suspended?

I know when you are under the Suspended 90 Day Period your Public Mobile Prepaid number won't port over to an Provider. Now I heard from a Public Mobile Moderate that your number can indeed port over under the 90 Day Period if it's going to Telus Mob...

Resolved! Wife's Phone stopped working

Both wife and I have PM phones.  Her's today won't dial out. It suddenly says it needs payment. I was on auto pay for both phones.  I tried to log into her account but it asks what her favorite activity was in high school... that was 60 years ago!  W...

Resolved! Reactivating expired phone number

Hello.    How can we reactivate an expired phone number please.  It was deactivated du to an expired credit card

Resolved! Data usage

I'm new to PM and still trying to figure out everything. Since my data is limited, I have it turned off while at home and use only wifi.  However, my account shows a minimal amount of Web usage every day.  Does anyone know why that would happen?

Resolved! data not working

my data stopped working yesterday. Yes, I have lots of data left in account so that is not the problem. I have not made any changes to my cellphone settings

Resolved! Activation troubles

So my public mobile account (obviously not my community account) got deleted since I didn't pay for a while. Now I'm trying to reactivate and create a new account, but it says the sim card isn't valid. Is it not possible to reuse a sim card you used ...

Resolved! Sim actiation

Hi, How can I activate my SIM card and make the autopayment to start using the service?

Resolved! Wifi calling

Is there anyone who knows if Public mobile accept wifi calling?

Resolved! Change of plan

Is the best time to change my plan after my current has expired or doesn't it matter. I don't want to loose service from my current plan like data 

Resolved! Promotion

Congratulations!Your email was received and is eligible for this offer.Activate today on any plan $35/month + using the promo code 2GBBONUS. Bonus data will be applied for as long as you’re with us.* 1. When is the due to activate my SIM for the prom...