Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Anybody else having this issue? Somehow the feature got re-enabled on my mom’s phone to require entering a password when dialling into voicemail instead of just calling up voicemail and skipping straight to messages. Yet when I try to go and disable ...
Hi, I would like to cancel my account. I tried to login (and did wait an hour) but it still says my account is disabled.
Please call me back to assist on payment this online is not working at all
Hi there maybe someone can help…last month I changed plans just before my regular renewal date so I had to add funds to my account. I didn’t receive any of my rewards $$ money for that month and played full price for the new plan. Is that a glitch be...
is there any way to reach the service provider directly? I'd like to report the issue that someone called me 7 times but my phone only said 4 missed calls.
hi there, I am moving to Europe for a few months but want to keep my phone number. is that possible? Do you have international plans for roaming?
Anyone looking for a new phone? B&H has on offer in their deal zone the Google Pixel 3/64GB for US $159 (about $200 cdn) and the Google Pixel 3XL/64GB for US $179 (about $225 cdn). Add about another $20 for duty and taxes. Pretty good deal for a bra...
Hi,My kid has my old iphone and we both have identical settings on our phones but apps do not work on their phone if the phone is not directly connected to WiFi. Mine does. ex: Google maps - doesn't work in the car. All settings are the same, the pho...
I have public mobile service for 3years suddenly incoming calls stopped working. My account is fully paid no issues. But out going calls are working .
So, like an idiot I bought a phone off Kijiji. I've never had any trouble buying stuff off there before, but unfortunately there's a first time for everything.So I'm wondering if anyone has any advice on what I can do. Am I just completely screwed or...
Hi I am locked out of my account and it is asking me to meet a public mobile agent. How do I do this?
Hello two pints: 1) You have charged me twice. once when I was buying the SIM card in London Drug at 1187 Robson Ave. Downtown Vancouver . second when I was activating my SIM card later today on 17th June 2021 and you charged my credit card for 44 ...
I ported my Rogers home phone number to a Public Mobile cell. I can call out, texts work in and out, but inbound calls still ring at my home phone, not on the cellphone
Hi,Is there anyway to get promo codes or give aways? Thanks
Hello. I want to recover my account to pay and it is locked, I don't know what to do, also there is a box with a question but there is no question
Hi,Is there any code I can dail or any number to call to get data remaining or is there any app that we can download ? Or is there any text message to send to get data remaining? Thanks
I need to speak to someone
Hello,I've updated my plan to 2 GB per month (and paid for it) and now I have received a message telling me that I have gone over my 1GB limit. I certainly hope they don't think I'm going to pay for overages that I have already paid for. Roseanne
what is a public mobile number I can call to speak to a live person?
I cant add money to my account what do I do
My phone seem to be not working said it be working after 24 hrs and still nothing. Account says it disabled
Hello, so as shown above, I was told I had a current Plan Cycle of $10...I live in the Country so I had to get a drive into town to top up my Phone.I topped up $10 via Payment Voucher.And as shown above it says Current Plan Cycle: $10Account Funds: $...
I got a new sim and I used a pre paid voucher and my sim status is now active, however I'm not getting service when I insert my sim into my phone I have an iPhone 12 pro max, I have tried everything like restarting my phone removing my sim etc
