Community

ladybearbc · 04-11-2020

Ok - so today - I have signed in to both the Community and my account. I went off to finish the laundry and as expected, my signins automatically signed me out - which is fine. HOWEVER, both when I first tried to sign in AND when I tried to sign in a...

ladybearbc · 04-11-2020

6/04/2020 7:53Data Event2 2 BC 1MMS I don't understand this - this is posted as a data event - but it is going from my phone number to my phone number. How could that be a data event?

ladybearbc · 04-11-2020

I am on the basic plan - $25 - which has unlimited Canadian LD. But it also says I have 200 US minutes. Now - is that 200 Each month - or just a total of 200 minutes? Thank you

ladybearbc · 04-11-2020

HI All Next month we have to drive from Ontario to BC. We have driven across with other cell providers - Telus - and know that PM is a secondary carrier. I'd like to know if there are any KNOWN blank areas of coverage travelling on the Trans Canada. ...

ladybearbc · 04-11-2020

Recently, (read as during the pandemic), I had to call Service Canada - not for UI - and during their many 'options' outline - was told my wait would be over 45 minutes. I called the number at various times during the day, and that was always the tim...

ladybearbc · 10-18-2020

I do acknowledge that they are fairly quick to answer questions and try to help BUT 1. in order to contact support - you have to be logged in2. In order to see their answer - you have to be logged in. I am not one who keeps all my accounts logged in ...

ladybearbc · 10-18-2020

They sent me a notice advising my conversation was closed and wanted to know if I had any more problems.In the message was a request to complete the survey...but you cannot link to the survey - nor can you copy and paste the address. It has to be ty...

ladybearbc · 10-14-2020

Thank you. The phone sits plugged in - about 4 ft from a window. We are on the 3rd floor - and single family dwellings are beside and behind us - that is about as clear as we can get. I am not sure where the towers are - probably near the QE which is...

ladybearbc · 10-11-2020

Oh Goodness!!! I thought I would have a look at this post list to see if we could solve our problem with wavering and flipping signals from 0-3 bars in any one second. However, I got lost with the 850m??, LTE, etc etc. Maybe someone could simplify it...

ladybearbc · 10-11-2020

I haven't said anything til now - but things are getting worse. Over the past several weeks - we have had a variety of problems. 1. Pick up the phone - dial a number - get a recording that talk is not included in my plan (which it is - it is unlimite...

Community

User Statistics

User Activity

Sign in Frustration!!!!

Data Event

US calling

Coverage across Canada

Phone call cut off after being on hold for an hour.

Re: Why can I not send an email to support?

Re: PM survey very silly

Re: Signal booster/repeater?

Re: Signal booster/repeater?

Re: I cannot pick up phone call and make a call