Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi! I have a call from London tomorrow morning, and haven't purchased a long distance add-on. How would I be charged if I don't purchase the add-on before my call? Is it better to add on the 1000 U.K. long distance minutes before? My hesitation is no...
I started my new activation and plan yesterday, and ported my number from another company over. Everything seems to be working except for incoming text messages. How can I fix this?
I've decided to move to another service provider and it's supposed to start today but I have received no message from Public Mobile to authorize the port request.Does anyone know why or what I can do?I don't want to have to pay Public Mobile another ...
I entered the wrong IMEI number when creating my account and transfering my phone number .how do I fix this
question please: is it possible for two phones, two sim cards, to use the same phone number?
In the self server overview page, there is a link to view my plan details but every time I click it, I get a generic error. The link I get directed to with the error is: https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/ChangePlanLandingPag...
Does anyone know if Public Mobile will ever bring any Samsung phones into their lineup?
Hello, I am trying to change my phone plan to the new offer but once I click Change plan and I am taken to this page: There are no options to select another plan. If I click Try out more options I get led to this page: I've tried multiple browsers...
My son is not able to access his account with his email. How can he access his account? Can he use his phone number?
Does anyone know if the Blu Studio Mini 5.5 is compatible with Public Mobile?
Hi all, I am at the last stage of Activation, and I need the two codes: Friend Referral Code and Promo code can anyone help, please? Saboora
Hi I have register with Public Mobile last Thursday however my old cell provider did not receive a request to have my number transfer with them. This is causing any call to come in to go straight to my old provider voice mail so I can not receive any...
Hi there So my account was set up for auto pay, but then my credit card expired. I forgot to update before the next bill date. SO i went in and updated the credit card info and i also made a one time payment. However the account is still not worki...
This is a public service announcement that hopefully will get picked up by the search engines to warn off people who may get duped into subscribing for this service. NO HUMAN SUPPORT. They do have this "support" community, full of users with Stockho...
Hi Community! I had the more is merrier 2GB of free data promo applied to my account in January of this year and there was no mention of it expiring. It has since dropped from my account (a while ago, few months, at least). Does anyone else still hav...
What is the best plan
Does anyone know if I’m allowed to or if it’s safe to share my referral code publicly on the PM community or on social media? I don’t want to end up having my account restricted or something lol.
So, recently, my phone crapped out and I had to switch to a new one. However, when I inserted my Public Mobile SIM Card (that had already been activated in another phone) a notification popped up that said "Invalid SIM Card: Network locked SIM card i...
Do I get a bonus for using it too?
Was stuck outside the country due to COVID regulations and unable to activate the service on time, it's a week past the 90 days of inactive service. I would like to activate my service now but I can't login to my account. I understand the rules about...
Port mobile no. I do not have service at present. How can I transfer my no. ? I have requested for the transfer of my Mobile no. to other provider but I can not receive service so How can I do that ?
