Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
someone help me this service is the worst i ever paid for no support unreaal!!!!i cant text anyone but i can get texts calls call out but no texting back
Hello, I look for networks available but no Public mobile shows up? I'm working when using wifi but when out of range nothing. Some people get texts (blue bubble) but not all? No pictures.Using iphone 5s and was told it would work with public mobile...
I tranfered my phone line to another carrier and until now I am still charged for my monthly fee of $29.89. My account is not deactivated, you could please reactivate and send me a new Sim card. Thanks
Hi there, I am upgrading my plan from the $15 plan to the $35 plan, do I get to keep any awards I've accrued over the years?So far I've accrued:$2 in loyalty rewards$2 autopay$3 friend referral. Will these all still apply even if I switch plans?
I have 100mins/15$ plan with 250mb bonus. 2gb free add-ons promotion data (I know some was used, maybe 200mb). I recently checked my account and found the 2GB free add-ons gone. I checked the history and found the following information. Not sure if...
HiWould you please explain to me how my $25 plan with -$2 for auto pay and -$1 for friend sign-up. bring at total of $25.99..... The tax amount on the plan would make it $28.25 then subtracking the above credit items I thought should come out to $ $...
I sent and received a few messages last afternoon without issue, but I tried to send a message to one of my friend and it got stuck at "Sending". I didn't get the Retry option after 10 minutes. Then I clicked on the 'Sending" and it gave the option ...
Hello, My son continually loses phone service in an area where coverage is provided. His friends always have service but not sure who they have for providers but why can't he? We tried to turn the phone off and on for a refresh but no luck. He doe...
My dad (who is also on Public Mobile) dropped his phone into the ocean. Not only did it mess up his phone but apparently his SIM as well. He went and bought a new SIM at Walmart but they activated him at the time with a new phone number / new account...
My mom is with Public mobile and has 3 GB bonus data plan. She has a UMIDIGI A9 pro smartphone. She has trouble accessing data when turning on the mobile data icon. Could it be the cell phone model that the data does not work?
so, is the decision is to lock all the Announcement threads from now on? if we ever need to ask a question regarding the announcement, we will now need to post our thread here instead?
I am getting threatening recorded calls from “Canadian Border services” and apparently they have put a warrant out for my arrest. So, I know this is garbage but they are using local and regional numbers from communities where I do know people so I ha...
HI there,I activated my new PM SIM card with new number but I'm not receiving any verification code from WhatsApp or chapchat. I'm trying from last days.Thanks in advance guys
Looking to port out of Public Mobile and my account is a two days inactive. Already have service with Virgin Mobile, can't complete port because my account is inactive, don't want to spend the 15 bucks just to port out. Was happy with Public Mobile...
Using LG G6 my LTE speed is 1.4 mbps at most, more often .4 mbps. My service indicates 1-2 bars. I am at Greenwood/Danforth in Toronto. I tried all the recommendations listed, reseating SIM card, network reset, to no effect.I changed mobile network s...
Public Mobile App and website says my login has been disabled.My phone says my SIM Card is unregistered.My phone is not working my account is not working.My account has been paid.
