11-14-2021 11:44 AM - edited 01-04-2022 05:12 AM
f I buy a U.S. 10 day add on and come back to canada after 6 days, will my phone still work in Canada? Or do I need to wait a full 10 days before my phone will be able to work in Canada again?
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11-14-2021 04:37 PM - edited 11-14-2021 04:41 PM
@t_p wrote:
@hyatt275 wrote:f I buy a U.S. 10 day add on and come back to canada after 6 days, will my phone still work in Canada? Or do I need to wait a full 10 days before my phone will be able to work in Canada again?
Just turn off the roaming and the phone will work as usual.
On most phones, there is no specific roaming setting. The setting that most people will see only relates to data roaming. As others have said, even if this is left on, it will not affect someone's service while in Canada. I do realize that there is a specifc network selection setting, but that isn't specifically labelled as a roaming setting within the phone's software. As for the previous issue of incoming text messages not working after returning to Canada for 24 hours after a roaming add-on's expiry and needing to get a moderator (now CSA) to manually remove the add-on to get incoming text messaging to work, that issue was fixed some time ago and is no longer necesssary.
11-14-2021 12:45 PM - edited 11-14-2021 12:51 PM
@Anonymous...kinda confusing again. Customer obviously know how to add the add-on....just wanted to know what happens when he gets home earlier than 10 day.
Please don't take offence...just sayin'. 🙄
edit...but I reckon more info is good too, eh.
11-14-2021 12:40 PM - edited 11-14-2021 12:41 PM
when you come back to canada is will working fine,no need to do anything.
For US Roaming 10 day packages
Unlimited U.S. Talk, Text and 250MB Data Bundle = $20
Unlimited U.S. Talk and Text Bundle = $15
Unlimited U.S. Talk Only = $8
Unlimited U.S. Text Only = $8
U.S. Data Only 10 day packages
250MB = $10
500MB = $15
1GB = $20
sign in to Self-Serve, to review your account, when you visit US and then Purchase it,
how To Purchase Add-Ons Using Your Self-Serve Account
To purchase Add-Ons using your Self-Serve account, follow these steps:
after you Add-on you have to do Rebooting your phone
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
Overview Of Add-Ons visit Here link.
11-14-2021 12:34 PM
No need to do anything, phone will continue to work in Canada as soon as it connects to Telus network. This is just addition to your current service.
11-14-2021 12:06 PM
@hairbag1 : One doesn't even need to turn off data roaming due to there being no extra charges around here. So just leave it on anyway.
11-14-2021 11:57 AM
@t_p wrote:
@hyatt275 wrote:f I buy a U.S. 10 day add on and come back to canada after 6 days, will my phone still work in Canada? Or do I need to wait a full 10 days before my phone will be able to work in Canada again?
Just turn off the roaming and the phone will work as usual.
@t_p...it's been my experience (pre-covid) that when you get home early...no need to turn off roaming. Your regular plan calling features will resume. I've never adjusted off the roaming on my phone.
11-14-2021 11:53 AM
Your phone will work when you return to Canada.
11-14-2021 11:47 AM
Your phone will be fine when you return early. No problem.
11-14-2021 11:47 AM