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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by • Public Mobile
  • 52259 Views
  • 156 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by • Public Mobile
  • 60469 Views
  • 186 replies
  • 30 Bravos

Visa debit payment

Hi, I used a Tangerine Visa debit card for autopay but the card was declined. I tried it twice actually. The resulting message from your website said to contact my bank but my bank doesn't even see the transaction. I checked the name and address on t...

Poesidon by • Great Neighbour / Super Voisin
  • 7150 Views
  • 18 replies
  • 0 Bravos

Resolved! Calling and texting stop working when data runs out

Hi guys, I don’t understand why when my data runs out my calling and texting are also affected. I think I have remedied why my data is running out so quickly but not sure why it is not using my 1GB add-on for one thing (of course it is possible that ...

I can not make call

Text and data work but call not. It ask me to use add-on for a local phone number.

Rahele by • Great Neighbour / Super Voisin
  • 1054 Views
  • 5 replies
  • 0 Bravos

Resolved! Re: Can someone please tell me how to reach a moderator?

my # is not working, it keep saying temporarily cancelled due to not making payment but payment is pre authfrom my credit card.  can someone contact me to this phone xxxxxxxxxxxxxxxxx thanks  edited by computergeek541: phone number removed  

kamal3 by • Great Neighbour / Super Voisin
  • 1258 Views
  • 4 replies
  • 0 Bravos

Resolved! Data and call don't work, text works occasionally

When I woke up this morning. All of a sudden I have no reception. Text still works half the time but data and call function are both down. Not sure why, I live in Barrie.

J0HN by • Good Citizen / Bon Citoyen
  • 3994 Views
  • 22 replies
  • 0 Bravos

Resolved! Current users online information

Hi all, On the community homepage, we can see the current users online information by clicking on the Users Online heading by scrolling about 1/2 way down the page. The question I have is, what do the two sets of numbers to the right of each user rep...

HALIMACS by • Mayor / Maire
  • 1372 Views
  • 7 replies
  • 0 Bravos

Can

Csnt get in to my acocont

Flomannett by • Great Neighbour / Super Voisin
  • 877 Views
  • 4 replies
  • 1 Bravos

Challenges signing ppl up ??!

Hey PM community ! We are special ! We save each month $$$ do you ever struggle to convince ppl to switch over??! What are the common excuses you hear and strategies to deal with them?!! much love PM

Savebig2 by • Great Citizen / Super Citoyen
  • 4859 Views
  • 47 replies
  • 0 Bravos

Phones Sold By Public

I've taken a look at the selection and I must say thanks for the laugh I've never, ever seen  priced lower than other brands. That's bizarre! Side note... 32GB in this day and age? 

B12 by • Great Citizen / Super Citoyen
  • 1246 Views
  • 6 replies
  • 1 Bravos

Resolved! Getting Started with a Upgrade ;-)

Sooo I purchased a factory fresh   'Moto G Fast '  to upgrade up from my 5 yr olde fliphone.    Woo-Hoo !! The flip' has been operating on a PM account/SIM since 08-2018 with a ported over phone number from SO'.     (also always saved my contacts on ...

dougc by • Great Citizen / Super Citoyen
  • 4969 Views
  • 30 replies
  • 1 Bravos

AutoPay Reward

New user here.. hi all   question for AutoPay.. I have already setup autopay by Credit card.. do I get a $2 reward?  my friend did.. but I go to my Plan and Add-Ons.. the Reward section has nothing..  I just joined today.. do I need to wait a bit bef...

hTideGnow by • Mayor / Maire
  • 926 Views
  • 6 replies
  • 0 Bravos

Resolved! Jenn

Can I refer a few friends to your team ?

A_marsh88 by • Good Citizen / Bon Citoyen
  • 1131 Views
  • 4 replies
  • 0 Bravos

Resolved! Hi

how much is 10g of data

A_marsh88 by • Good Citizen / Bon Citoyen
  • 1885 Views
  • 9 replies
  • 0 Bravos

Resolved! Account top up for more data

I have gone over my data and just “changed my plan now” by topping up my account. I can see the $ is now in my account but still not getting any data service. Please HELP as I’m out of town and in desperate need. thank you:)

quball by • Good Citizen / Bon Citoyen
  • 1727 Views
  • 8 replies
  • 0 Bravos

Resolved! Add on pre scheduled purchase

I want to buy us text roaming every 10 days but don't want to deal with the chore of buying it.Is there no way to automate this? It makes the alternative of moving to a competitor appealing. 

tony15 by • Great Neighbour / Super Voisin
  • 1287 Views
  • 5 replies
  • 0 Bravos

Resolved! PLZ reactivate my account

Hi,On 20 nov, i recived an email tells me that my phone number will expire in 3 days and to avoid that i have to make a payment...The problem is: i cant logon to libreervice.publicmobile.ca because it shows that my account was disabled..

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