Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Upper right on page, under My Account " logged in as ******* | Balance: $2.00 | Logout Account # ". After this shows a drop down with the account number. It looks like it was designed to show other account numbers if linked? If so, how do you d...
Hi all, I realize and understand that PM currently does not support VoLTE here in Canada, but looking to understand what will happen with US roaming on US carrier networks with 3G decommissioning starting in January 2022. https://www.fcc.gov/consume...
Hi, I activated my account today. Actually, the clerk activated my account. I asked him to use the promo code, it appears he did not. Any way to retro this promo, since I've just signed up today? Thanks
Hi, how to ask the public mobile to send authorization sms for transferring a number to another service provider? I am waiting for the sms to come in but still no sign.and how to talk to a customer rep? thanks
Does public mobile has networks in Countries outside Canada? Like for ex . Dubai, Abu Dhabi or India if travelling internationally? Can we expect incoming text or calls to work?
Does this include Ireland ?
How do I change my self serve email when the old one is no longer valid?
Hi, I've got $26 in available funds on a $15/month plan. My next payment is due only next month. I have an active add-on for Canada-Wide calls. I can't make outgoing calls. Any idea why? Thanks!
I recently purchased a 1 GB data top up. It shows that I have a top up on my account, but I still get no data when away from my wifi. Tried restarting phone. Anything I’m doing wrong?
I currently pay $40 for my plan which includes 5GB of data 2GB of bonus data and I've been with public mobile since June and everything has started f***ing up I have to purchase data add ons like crazy and all I do is play my online slot game go on F...
There is a new promo. I have been with PM for over 2 years and signed up on their notifications before I started. This is the first ever email that I have received from them. Had to remove url....my email address was embedded into it. And I just r...
Every Time I leave the house.. My Wifi turns off & I have no cell until I get back to the house.I have never had this happen until I signed up with PUBLIC? What do I need to check ? do I have a setting off or something??
Well would you look at that...finally something different!.
Hi,I am trying to find out the exact date my monthly 100 mins of talk expire. I just made a call and it appears when I check my usage that the minutes are coming off my next month of usage although my payment date is tomorrow. How do you know the exa...
Theres a large influx of "New in Town" community members today....and they are not spammers. 68 members38 New in Town8 CS_Agents1 PM manager21 other membersLast I looked anyhow...
Logged into 'self serve' to add 'PIN Purchase'.Received a notice of promotion "2GBBONUS.""If you use $35/month plan by 21.09.07 get extra 2GB/month."Bumped my plan up from $25/month to $35/month.Logged back in [multiple times] to add 'Code' "2GBBONUS...
Hi, I recently got a new iPhone, and I also got a public mobile sim card. I tried to transfer my number from my old provider (rogers) to the new sim card, while also transferring it to my phone. However, after I said "YES" to the activation message f...
Public mobile said my balance 12$ owing but then they took 2 payments of 24.15$ and another payment of 12.65$ on the same day.
Hello everyoneI have a troble, I can't recive incoming call, I don't know why. It's possible can I help me I wait for your answers
Looking to upgrade my plan with just a bit more data…….ok with paying a bit more but are there any deals currently out there? Right now I have 8gb. Been a long time customer now. Thanks
Hello. I recently lost my cell phone and bought a new one from Amazon.ca as well as a SIM card from Amazon. I previously had a phone with Public Mobile and intend to keep my number. The phone is an Alcatel Go Flip 3. The problem is that when I try to...
When I active the sim card 1 month ago by Visa, I paid twice but finally I have just received 1 month plan, what should i do now?
Public mobile blacklisted my phone for some reason and now no matter what SIM card I put in I can't make any calls. My phone isn't lost or stolen, I've had it for three years and I've only been having this issue since a week ago. What can I do to mak...
I have a Blackberry Z30 (yeah, I know) that uses a "micro" sim card.Of course it doesn't fit in my IPhone XR. I believe it uses a "Nano" sim card.I need to keep my phone number, but need a different sim card for my IPhone xr.What is my next step?Than...
Is there a way to transfer a number (e.g. Number A) from one existing PM account to a different one (e.g. Plan A -> Plan B)? I was thinking I could transfer Number A to a pay as you go service provider before transferring to Plan B. Appreciate any h...
I recently activated my wife's phone and I'm getting Unknown Error message when attempting to access Voicemail. Tried long-pressing 1 and same error message. Did I miss a step setting up the phone?
