Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
How does one receive the community reward. This phone account belongs to my son, who continues to assist the community by working part time at a local grocery store?
Hello,I'm considering moving my mother's phone service from Virgin to Public Mobile, but had a few questions about her current setup. Right now, she has a Toronto 647 phone number, but is currently living in Montreal. She does not want to give up h...
I activated 3 phones last night (ported from Telus - all on the same account). I got an error message on one of the activations and had to involve the moderators and tech support, they called me this morning and the phone is working on public mobile ...
I want to say I had a bit of a scare this morning. And was wondering if there is an article for newcomers to see about the process of renewal? I saw these two things. I had noticed my service was still working and did not reach out to anyone in hopes...
Hello there: I was away overseas for 6 months, in which I asked to place my Public Mobile phone number with the lowest plan while I was away. Upon returning to Canada, I suddenly am unable to upgrade back to my previous plan, and I do not have servic...
Hi everyone, I registered for this flash sale, which indicated that you didn't need a promo code, just to use the email registered. I setup my service and account on the 7th and paid for one month. How and when does the free month show up ? thanks
Just hooked up 2 lines, plans states "Unlimited International Text and Picture Messaging". Texting working but pictures not. Other resolution here stated you had to have data on.....why would it not work when connected to Wifi ?? No where that I can...
https://www.zdnet.com/article/samsung-patches-0-click-vulnerability-impacting-all-smartphones-sold-since-2014/Make sure that you get to some WiFi if you have update only on WiFi enabled on your phone.
My phone did not work for the last 15 days of April.On May when my automatic payment was made, the phone activated & worked fine.on May 5 the phone indicated there was 'no service' again 7 it continues in that mode. My account for May is current.Plea...
Hello, I need a moderator to do that. Who can help me?
Yes. Brand new with a pretty silly question. I’ve signed up, asked to have my old number ported (understand it can take some time). Question is, do I receive some sort of notice from PM that my service is now up and alive, or do I reinsert the old S...
My dad would like to activate a cell phone he owns to be used during summer cottage months only May to November. I think the $15 plan is all he needs Can he disconnect during winter months etc??
Hi, I'm trying to access my account and forgot the password, I try to reset it, provide my email and it just says "ForgotPassword/LoginUnsuccessfulUser_LoginDisabled"What do I do now? Need urgent help?!?
How do you block a number from calling and leaving voicemail
I can't send or receive text messages
The first card I was sent weeks ago didn't work. After an extremely challenging time finding support, I finally got through to someone via email who could help, and they sent me a replacement. This new card says PREPAID SIM on the front, which I don'...
I recieved a text from PM saying I got $1 for community rewards, which also reduced off my monthly payment. However, I noticed when I logged into PM account online it said $0 beside community rewards, but had $1 beside loyalty rewards? I found that b...
My network and my data not working
Hi PM Community, I like what Public Mobile is offering and am interested to join. Is there anywhere currently (e.g. Walmart) that offers SIM cards for free? (I'm in the GTA area) Thanks!
Every 2nd or 3rd day I get a text from public mobile. They almost seem a bit spammy. Am I able to turn these off?
I would like to know if the Samsung Galaxy A20S is compatible with this service?
Signing up for new account, are 778 or 604 numbers available for request?
i was looking at my history and it says i sent and recieved texts when there is no possible way that i did at the times they say...?
I just started with public mobile. I got a notification that I used 70% of my data already. When I checked I discovered I wasn't connected to the wifi. Can I change notifications and receive 1 at 50% just in case it happens again? Also can I buy extr...
It would be great if PM could set up an option to download monthly statements for records keeping...just saying.
You called me 3 days ago and chose a number I did not like / I tried to change my number more than 30 times through my public mobile account and always did not succeed / I used Google Chrome, Firefox and Internet Explorer and also I used a private pa...
Is compatible with Huawei P30 lite?
on autopay my card was billed $28.00 which I paid. I was asked to fill out a" ticket" but I don't see anywhere to do that. Can you please tell me where the ticket is to make the report of the overcharge?Thank you K
I forgot my password and i need to change my package and register my credit card for automated payments please help me.
Hi my order # is 198504. My envelope had a small slit on top but I hadohad it from the side. The envelope is empty. I didn't get as card I've been waiting a week to get. I dont know-how to contact big boss man but I think this is BS. Either the envel...
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