Community

Resolved! Re: My service is not good working

activated it  last week -i could phone out -but did not receive any incoming calls all went to voice mail -today can't even call put

Resolved! Activation fails

I have tried to activate a new PM SIM three times, but the activation has failed each time. Details:The credit card has been charged each timeI tried two different browsers (Chrome and edge)I was trying to transfer a number from Telus using the IMEI,...

Resolved! I need to add a $30.00 plan

Resolved! Current promotions?

I know to read Announcements to get information on current promotions - and to register an e-mail address to get notified of any promotions, but I haven't been paying a lot of attention recently so PLEASE HELP. Can anyone tell me of the current promo...

Resolved! Paid for plan. Charge warning for Canad wide calls

I activated a new Sim and purchased the $25 plan that includes Canada wide talk and text. I recieved the confirmation email that the plan was activated and restarted my phone. Every time I call to a different province (I'm in BC) I get a recording di...

Resolved! Incoming calls not working

I set up my new account one day ago on my Galaxy S8. Outgoing calls work fine, but incoming calls go straight to voice-mail. Has anyone else had this issue or found a solution?

Resolved! plan

HI i am trying to add an update to my acc #100*********  i want to get the plan for 50  $ a month

Resolved! Cyprus Calls are not working

I purchased an International Plan and yet I still cannot contact my brother in Cyprus which is in the Mediterranean. Why not?

Resolved! Close community profile

Can someone please close my community profile? I no longer have use for it.  Thanks

Resolved! 'Im sorry. The number you dialed cannot be completed from your calling area.'

For 3 months I've not been able to call my pharmacist. Local call. Same area code as me. I have $50 plan. Lots of minutes. Tried last month and this month. I've tried with and without +1. Text messages work.Incoming from that number works. Outgoing g...

Resolved! friend referred

Hello, I've mentioned to my friend about the Public Mobile a while ago and he switched   first his daughter and then him the rest of family, wife son, mother father.He mentioned my name and phone number (as he mentioned to me), however, I don’t see u...

Resolved! What happens when data on call minutes finishes ?

I wonder What happens when data on call minutes finishes? Does it become disconnected or it would not become disconnected and there would be overcharges based on extra usage?

Resolved! calling over Seas

i need to be able to call Cyprus, i added an international plan but I am still not able to make calls to Cyprus. are there any other options for me

Resolved! Vacation out of Province

I currently have the $35 Canada wide phone plan. I live in Nova Scotia and hope to travel to Newfoundland in August. Does placing calls from Newfoundland affect my long distance phone plan or texting?  I should think not, but I don't want to find a h...