04-23-2020 02:41 PM - edited 01-05-2022 10:30 AM
Hello,
I have a problem transfer one of my number. I have 2 numbers register under the same account number. And I was able to transfer one of them but when I transfer another one I got message that there is a problem transferring number. How I can transfer another number within same account number?
Thanks,
Alexandr
04-23-2020 03:34 PM
@domalex If you meant 2 numbers at another carrier, Rogers for example, then there may be an issue with that carrier. Contact them to discuss their rules for transferring the last number.
04-23-2020 03:07 PM
If you do that you will lose the first number.
One account, one number, one email
You can use alias emails for accounts though
04-23-2020 03:05 PM
@domalex hi remember to keep your old account open until numbers are transferred good luck!!
04-23-2020 02:47 PM
@domalex wrote:Hello,
I have a problem transfer one of my number. I have 2 numbers register under the same account number. And I was able to transfer one of them but when I transfer another one I got message that there is a problem transferring number. How I can transfer another number within same account number?
Thanks,
Alexandr
If you mean to the same account number here at Public Mobile you can't each phone number is its own account with a separate email address. They can be paid for with the same credit card though. If you try to port in the other number to your current account with PM you will lose the number there.
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