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[papaflydem6565]

Cannot re register my new phone sim

[gpixel]

@papaflydem6565 try logging in to the email your first registered with. see if you can login to continue the process. also try using incognito/private mode on your browser

if your trying to replace your old sim with a new SIM and it's not working try contacting  customer support

click this link:

https://www.publicmobile.ca/en/bc/get-help/articles/contact-a-moderator

Moderators are available from Monday to Friday from 9AM to 9PM EST and from Saturday and Sunday from 9AM to 7PM PM EST

[gblackma]

@papaflydem6565 How far did you get in the activation? If you entered your payment information. Could you check to see if the credit card was charged?  Thanks.