Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
hi wondering if Samsung Galaxy A01 phone is compatible with public mobile?
Hi All,im on a $25 plan, recently I got a auto renewal. I did bot see the plan data allocation update and is deducting data usage from the last cycle’s monthly data numbers. I was expecting the counter to reset on data allocated and usage, any ideas?
OK, so I'm not local at all. I just realized that Christmas is taken seriously here in Canada lol, and that includes all kinds of sales. I bought the SIM and activated it few days before the sale starts. Just to confirm, did I firmly miss all possibl...
I added the international add-on few days ago because I need to give one of the government agency a call and also some other friends. Which calling my friends were OK, my calls to the government agency were all blocked. It says the talk is not includ...
EDITED Question, as original was not on-point.Regarding:https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-is-back-Free-gifts-for-all/m-p/622484Regarding: https://productioncommunity.publicmobile.ca/t5/Announcements/Boxing-W...
Hello,I ordered an iPhone on Dec., 23.As it was too late to cancel my order, I wrote to "device.return@publicmobile.ca" on Dec., 27 (Sunday), asking about the procedure.I received my iPhone two days later but no answer to my mail.On Dec., 30 (Wednesd...
I have no connection for calls or text but have mobile data. HELP!!!!
There is a user that is acting childish, and in a mildly harassing manner towards me and some other community members. Is there a way I can block certain users?
the transaction has been showing in my credit card statement. but I can't see the long-distance add-on showing in my account. it should be the long distance add-on to China. Please let me know what happen. thanks
I am considering joining public mobile. I would be motivated to join today if fees could be waived. I want a free sim card, Just my regular monthly prepaid plan fee. If this request is feasible please respond. I have 3 sim cards already, only one wor...
I have not got my reward for three month
2 weeks ago, My SIM Card has stopped working all of a sudden, (I already ordered a new one from the site and I'm just waiting on it to arrive) But when I was checking my usage history just now it said that my number was making calls 2 days ago. Is th...
Hi guys, Is it just me, or is the self-service portal not loading? I just get a blank screen.
Yes @pm-smayer97 , they should have locked the thread at the same time they removed the gifts. I guess there will always be people that try to squeeze in their entry. I hope they don't get counted. But hey it's not like it's a million dollars or anyt...
Before I went into the wild I have checked the wireless coverage map on public mobile website. I went to Buntzen Lake in BC, which should be well within the coverage of PM wireless service, according to the coverage map. However, there is completely ...
Hey Everyone,I was just wondering if anyone else thinks that at some point in the future if Public Mobile will transition their speeds from 3G to LTE once the main carriers have mostly moved onto 5G speeds and that becomes the mainstream. I am aware ...
I used the offer below to activate as a new Public Mobile User. Get $5 off every month for 6 months when you activate on any plan $35/mo or more online*. Don’t miss this great deal! Activate by December 18th.Plus, get 50% off SIM cards when you purc...
How do you get a 90 day plan?, I want the better loyalty rewards .
Hi, new customer here. I got a text or two from PM when I signed up. Now, I got two texts this morning saying rewards had been applied and then a few minutes later that my payment was applied. All correct info, but highly annoying. Is there a way to ...
hi public mobile I order an new SIM card and I get the order confirmation, and it’s been 4 days and I won’t to know how do I track my SIM card thx
Hi All and Happy NEW YEAR *Cheers* I would like to change my email that is connected to my Community account; and yes, I know I can do that change myself in "My settings".NOTE: the email I want to change it to is connected to a different Public Mobil...
Hello, I am looking to purchase a LG K31 phone from Best Buy In Canada it is a Telus phone but I do not want to assume that it would work. Could I possibly get an answer please the sale is done on January 4th so anytime before that would be appreciat...
I'm unable to make calls or texts, but have found a few calls to my voicemail over the past day. I can't seem to switch my SIM back to the card I have in my phone. What do I do?
Hi I'm helping out my friend set up their self serve to get the free gifts but it wont recognize his phone number. We've already sent in a ticket but wondering if there is any other way to fix this before the midnight deadline? He activated in store.
