Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I paid my phone bill on April 18th now today I got to use my phone and its suspended this needs to be fixed now. I am so mad How can my phone be suspended when I had already paid this month's bill and it said it was due again may 22
https://mobilesyrup.com/2019/04/23/mcdonalds-mobile-app-defrauded-2000-dollars/
I have already paid my service for the month of April, and today my phone services has been disconnected and I can not use my phone or make any calls. I am very frustrated as I need to use my phone and have not been able to use it all day!! I do not ...
I payed a card for my phone for the 15th of april to 15 may and my phone was working fine but now my line is cut even if i payed i cant call or text even if i payed i need help please
I too paid my bill recently -- eight (8)days ago on April 15, 2019, the day the system said it was due. That supposedly covered me for 30 days -- not 8. Today, April 23, 2019, my service has been cut off and the system CLAIMS $33 is due. This is a ri...
Hello. I have no service, yet my bill is paid. Can you please activate my service? Thank you. Adele
Why!!!!!!! I am paid up and pay for less services and data and never complain about that. I rely on my phone and am disabled. I paid on the 4th for a month service and cannot afford another FULL MONTHS payment only to have my services suspended next ...
Hello, I tried to activate Public mobile SIM with porting number from Lucky mobile. Maybe I put wrong PIN during porting but my SIM card got activated so I can access Data and can call but I can not receive calls. Its been 4 days and I am still unabl...
Public Mobile,In case you were not paying attention, customers are angry. You made a plan change and instead of informing people about it, we all woke up to no service this morning - even though we have all paid our time. There has been no response f...
Hi there. I paid my bill on the 14th of April which is my normal billing schedule. Today, it required me to pay again because my service was cut off. Wtf?...I'd like my second payment returned.
So PM has been bugging me to switch on Autopay for YEARS. The first thing that happens is that AUTOPAY fails to AUTOPAY. No service. Really pizzed off. It wants to AUTOPAY on May 7 (??????????). That is REALLY useful when my plan expires TODAY!!! Who...
i paid my acct april 1/19 in amout of 45.00 dollars and now my acct suspended and my 30 days are not up what gives
Having a hard time porting my old. I have had my old provider re activate it so it can be ported. Not sure how to proceed now. @CS_Agent
I payed my bill on April 8. I was charged again today April 23 for $35 1GB that I already have with my plan and $10.I don't have service. I can't sent text, check my messages, I can't call my mom on viber.Why? note from computergeek541: Please do n...
hiI made my payment on april 17th and received text message saying my account had been renewed, just to find out on the april 23rd my account had been suspended.I checked my payment history I have additional charges of 35$ for data. I didn't use any ...
Hi.I changed my plan today (it had finished yesterday). I have just made a $45 payment and selected a 4.5gb data plan. My account status is active, but I don't have access to internet.I checked the apn settings and the are ok (they were also ok befor...
I just changed it back and want to make sure it doesn;t happen again. How can I speak to someone about this to verify that it happened without my knowledge?
My home always has had borderline reception, But SMS have always been fine from one spot. I just received a hand me down LG G4, which is a much nicer phone than my old one but doesn't receive sms anywhere at home. I find myself switching the sim car...
My acc was suspended i tryed the lost/stolen pbone trick and now it says its activated ..But none of my txt or calls work When i try to call some one it says i dont have the right add on ..but i pay for unlimited calling and txting ..plz help or im t...
Hello, Without any warning, my service suddenly stopped working. First I received a message saying, "You don't have an active plan on your account," and then I received a message saying, "Your service has been temporarily suspended. Please note: I ha...
account is suspended even after paying the monthly charges
Why is my phone suspended although I already paid my bill 12 days ago April 11th, 2019. I never had this issue before and I have been with this company for years. How do I get back my money or turn my phone back on. Thank you.
Hello, I have paid for my plan but it says that it is not in service! i need this fixed ASAP!!!
Why is my phone off? I made my payment on April 6th, I have had no messages/notifications that my payment was due? I can't call out, I can't receive calls, I have no data - Why? I have noticed I'm not the only one, so is there a service outage? I'm i...
How do we get service restored? Navigating this site is also a joke. Get real people on the phone and talk to us.
i placed $80 dollars on my phone on April 11th plan only cost $64 and has worked fine for the last few days. I woke up this morning and my account has been suspended and shouldnt be until may 10th . Also unable to contact community moderator ...pleas...
Two distinctly different recommendations on how often to re-boot your phone: Reader’s Digest recommends every week. “To help preserve memory and prevent crashes, consider restarting your smartphone at least once a week”. More hereTimes recommends eve...
my account was suspended early on April 14th I paid the amount so I shouldhave had till May 15 the to renew again , it was just suspended again todaysaying I again owed the amount for April. this is unacceptable if they are going to keep charging me ...
PUBLIC MOBILE FIX THE ISSUE! I have been messaging moderators for hours. Not one reply. This is probably public mobiles way of forcing their last remaining customers out who didn't switch to koodo. What a total scam this is. And not even any way of s...
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