[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I made a payment to my account.
I wanted to change the account type today to a larger plan. Not only did it take my money it changed my plan and said my account is suspended and I have to pay more for a new plan. Can anyone help me.
Resolved! verification of unlocked phone
How Do I ensure that my phone is unlocked?
"New" Black Friday 2 GB bonus promo.
I know it isn't anything "new", but you can get a bonus 2 GB on all plans $35+, including the price dropped $60 15.5 GB plan.New customers only. Must enter email address and enter code: 2GBBONUS when activating.
Resolved! Down for Maintenance this morning?
I tried logging into my account this morning to top up my account. I keep getting a message that the site is down for maintenance. I can not even use the *611 option to make my payment is this the only way I can make a payment?
Resolved! Need a phone number to speak to a customer service rep
Need a phone number to speak to customer service
Cannot make payment despite habing available funds
I have been trying to reactivate my plan using the available funds in my account but I cannot do it. I get the error "Your account has already enough balance" and it won't let me go thorough.What can I do?
Two user with same phone number!!
New activation. I can make calls, but can't receive calls!! Any help??
Resolved! Community email.
Right now I receive NO emails for topics subscribed to and NO emails for any PMs. What do do I have to “turn on” to receive emails for a PM only. Thanks.
Resolved! Suspended phone
Hi, got my phone suspended due to insufficient funds. I am enrolled in monthly Auto Pay program and I called Visa, there is no problem with it. What can I do about it? Thanks
Resolved! Lost my phone and need a new SIM card but out of country
How can I reactivate a new phone if I am away from Canada ..I lost my old phone and bought a new one but need to connect it to my public mobile
Internet/data so bad, almost unusable in Toronto
Hello everyone, I've been a Public Mobile user for about 4 to 5 years now and have always had good things to say about it. Internet was fast and without problems. I got my girlfriend to join as well. I love the rebates and everything. Unfortunately ...
*99 Call Control and Call Forwarding from Telus Landline to PM
I wish PM would add Call Control feature to its service. I have Call Control on my Telus landline and it helps to cut down on robocalls and spam calls. I think this service would also be a benefit to PM by reducing amount of wasted calls and traffic ...
Black Friday CPO promo
Just got (Edit: an email) one. Use the email address to order a phone and a credit will appear well after. Edit: Seems it's on the CPO page. I got an email. I guess I'm subscribed to promotional emails.
Resolved! Ported from Bell Pay as you Go, can't send/receive texts or receive calls
I ported my number a few days ago from Bell Pay as you go. - I can make calls.- When I am called a message says "5ut1 You have reached a number that is not equipped for incoming service".- When sending a text, it says "sending" and then appears to ha...
HUAWEI P40 PRE-OWNED PHONE ANDRIOND.10 INCLUDED GOOGLE PLAY SERVICES?
I interested in huawei p40 phone,but huawwei.co was banned from 2019, so thire phones not allowed with google services, I want to know the pre-owned p40 phone also not with google service, right?
CSA's PLEASE CONTACT ME VIA PRIVATE MESSAGE
Well the title says it all. I am getting no response from customer support starting from yesterday. I have done all the usual stuff clear browser yada, yada, yada...secret/incognito mode, four different devices, three different browsers, you name it ...
Resolved! Iphone XR
Getting an iphone XR to replace iphone 6S on one of my lines . Compatible??Quality of sound and camera... Your views on this.
I NEED TO RESET MY PASSWORD SOONER THAN AN HOUR
WHY DO I HAVE TO WAIT AN HOUR TO RESET MY PASSWORD? I NEED A PASSWORD LINK IMMEIDATELY, IT'S AN EMERGENCY!
Resolved! Autopay Reward
My wife and I are set up with autopay but we did not receive the $2 discount this month
Customer appreciation
HiI'm having some short term financial problems. I'm looking to get some sort of customer appreciation, where I've been a consistent and faithful customer.I would like 1 month free with the plan I am on now please,
