12-07-2021 04:27 PM - edited 01-04-2022 05:01 AM
My self serve got blocked and i for got the security question answer to reset my pin. How can i unblock my self serve and change my pin. Plz ans
Solved! Go to Solution.
12-07-2021 04:30 PM - edited 12-07-2021 04:32 PM
you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to
them can solve your issue, they are nice Service Team they will help you 100%.
and them will reset pin and security question and password for you,
Here’s How To Contact Customer Support Agent by CS_Agent,and Submit a Ticket,
Good Luck.
12-07-2021 04:30 PM - edited 12-07-2021 04:31 PM
@anjuvarghese if you are unable to reset via Reset password link, then you will need to open a ticket with PM to get them reset it for you
click on the Bubble on the lower right or directly at : https://publicmobile.ca/chatbot.
Follow these these to get to ticket open page quicker:
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent