[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
While its clear that oracles make $20 in rewards a month, it does not specify how much community involvement is required for others to earn. The article states that the top 50% gets $1 off, but how do we know at which point we are in right now?
I have added my credit card for 2 payment cycles, but the PAYMENT FOR NEXT CYCLE remains the original amount without the $2 deduction.
i am new to PM and i read about the speed difference with Koodo Mobile which was not big. But now i cannot load songs from Spotify on the road nor youtube video on SD. any advice?
Hi login is disabled. How do I proceed to change payment option as I believe an expired credit card is the issue.
I lost my phone. I got a new sim and activated it with my existing number. I got a used iphone and when i put the sim in it, it said the phone did not support this carrier. I called Apple but they said i needed to get public mobile to fix it. Is thi...
Hi there, I'm a returning customer. I have been with Public Mobile and had to switch to another provider because I needed a new phone. I want to switch back to Public mobile. I'm just wondering if there is any special plan offer you have going on rig...
No other issues just cant receive calls or texts. Incoming works fine. Issue started yesterday.
im interested in iphone Se second generation, any chance PM would be getting these, anyone know?
I purchased a US Roaming Add-On for $15 but it did not work. Since I am now back in Canada, I would like a refund.
My plan was up on Nov 24, 2021, full payment was made Nov 25 2021, today my phone stopped working and it is telling me the plan is suspended as of today, Nov 30 for insufficient funds.. my plan was just topped up 5 days ago. My banking shows the tran...
Hi ppl, im a long time PM client but new to the forum ! I was wondering, i got the 40$ plan (5go data) and when i check my data usage another thing pop up below. I think its that 1go promo from probably a few years ago that i didnt use at all or al...
Moved to Getting Started area.
Hi All! Activated my SIM with Public.Called Rogers to confirm the number transfer.The Number was not transferred.Please advise. Currently away from Canada.
So, I am assuming Public mobile does not have an anonymous call block feature. BUT, Telus does, and Public is owned by Telus. See the list here of call block features https://crtc.gc.ca/eng/phone/telemarketing/solutions.htm So, how do I turn on this ...
Hello - I'm confused about when you actually need to activate your SIM (potential new Public customer) in order to get the 2GBBONUS deal. General website page says you must activate your sim by Dec. 1st. When I sent my email to activate promotion, th...
Our SpeakOut balance is about to expire mid of December, and since that connection / call quality has become worse and worse over time since Rogers started to "upgrade" their network, we'd like to port that number into our existing Public Mobile acco...
Update: Have received a $10 credit on my account from PM for the incovenience of lost service. A nice band-aid, but the billing system still needs fixed. I just saw another user with similar problems. This is not a request for help - but a notificat...
why is it always so hard to pay your phone online with this company
Took advantage of the special deal and ordered a couple SIM cards online last wednesday.Order was shipped thursday 25 and I got them yesterday 29. Even faster than shipping from CCS. Must say I'm still in shock after reading about all the bad reviews...
I forgot my password and tried too many times and now i am locked out how do I get a temporary password?
I haven't seen any news about the STIR/SHAKEN implementation that had a deadline of today from Public Mobile. Are there any updates on this? Thanks. https://mobilesyrup.com/2021/11/17/spam-calls-no-more-stir-shaken-implemented-by-end-of-month-crtc-ch...
I signed up with public mobile today and I cancelled my plan. Will I be able to get a refund if I just signed up today?
I can't make or receive phone calls or text messages, it says Mobile network is unavailable, does anyone know how to fix that? Thanks!