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Resolved! Re: LG K31 compatibility

That is the phone I bought but I put a screen lock the pattern lock on it and now I cannot remember it because I suffered a stroke last week and now I cannot open my phone

Resolved! Lost password

Hello everyone I have a problem. I have been a customer for a year and my old note 8 crashed on me so I have a s9+ now. My problem is my plan never auto renewed because I was short the funds in my bank account. And I have no clue what the password fo...

Resolved! How do I change the email associated with account?

Resolved! Iphone 12 Compatibility

Hello! I've come across a few threads about iPhone 12 stating that folks have successfully switched to an iPhone 12 on PM. However it's not listed as a compatible device. Does anyone know why?

Resolved! Regarding 5GB and 2nd Month Free

hi ThereI am sure i activated my new connection using an email which i used for registering the offer of 5 GB data and 2nd month free. I do have the confirmation received on my email.but i have not received 5 GB data even after 30 days now, and worse...

Resolved! New SIM not working (new number - no service)

I just got a phone and SIM from Public and activated the SIM online, selected a new number, set up self-serve account, charged the phone and when inserting the SIM it doesn't have any service, I don't get any network connection in any phones (tried i...

Resolved! Payment on Apps

Lately I am unable to pay for goods using my apps...i.e. MacDonald's, Superstore. Used to work a few months ago. Is anyone else having that problem? MacDonald's said the problem was with my phone???? 

Resolved! Calling while in the USA

I have a friend  who wants to join public mobile but they live in Canada  and the usa throughout  the year. The $50 plan only covers  calls while in canada right ?,i was reading posts from 2019 talking about a $60 plan that allows calls abf texts whi...

Resolved! International call blocked

I have the free international calls add on promotion but when I try and call the UK it says the number is blocked. I have turned my phone off and on again but still no different.

Resolved! New account

Hi. I just activated my new account. Should I have access right away or will it take a while to get set up? 

Resolved! What's the phone number I need to call to port in my number?

Hi there, I think there's a phone number I can contact to port in my number but I forgot it now. Can someone please tell me what it is? Thanks.

Resolved! Cannot Call One Local Phone Number

I have the $25 per 30 days plan that includes: - 500MB + 500MB at 3G Speed- Unlimited Canada-wide Talk- Unlimited International TextEverything is fine except when I try and call my veterinarian which is a local number. I've double checked, and I've g...

Resolved! Badges

Just to be clear, aside from the % badges the rest are just for glory, correct? Nothing comes of them and no rewards are tied to them, correct?  Thanks in advance 

Resolved! Reaching Top % badges

If once the top 50% badge is earned, does it have to be maintained to receive the 1$ off per 30 days or is it a permanent achievement and discount?

Resolved! Mobile Hotspot

Two questions here1. Does the mobile hotspot feature work with the plans available?2. Can I use it to replace a wi-fi plan for my home or will it be too slow?

Resolved! got lock out of my account