Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hi , I am trying to create a self service account but every time I put in my number i do not get an SMS. I went to the reseller and he said he can not help. The chat on the site , the support can not help, how do i create an account to pay my bill ...
Tried to change my phone # with current activated bell #. Says this # can't be used. It says that because I'm using it on my bell act. I assume. Tried talking to people at telus (# providied here by a couple people) Telus rep says they can't port to ...
I was just looking through forum posts, and it seems like the issues (that have existed for years) seem to be getting worse. I regularly get dropped calls now, not receiving texts, all kinds of issues with my service. In fact, the only reason i was ...
I don't understand how I can send a private message to inform the company that we don't have service? Who do I send the message to?? I'm able to text, but we haven't been able to receive or make phone calls for days. Working from home, this has been ...
Hello, Like many on here I received a scary looking account suspension email today telling me that my Autopay failed and that I needed to log in immediately and pay or risk account termination. I logged in and paid my balance owing. However, upon ins...
Hello, My girlfriend's phone has not been working since yesterday. After trying to connect to her account it looks like it's locked and may be why the SIM card does not work anymore. We already tried to remove and reinsert the SIM card (Which is dete...
I recently activated a new SIM and wanted to put in a request for my number to be changed to something starting with 902 After filling the form, it requests for verification but keeps rejecting the same log in
Ordered a "like new" LG K32" phone off the Public site.received email for my order stating "along with your order we've also given you a free SIM'. Phone came in but no SIM? \
My web account has been locked out for several weeks now (but phone line works fine). I have been trying to open to reset and open a ticket but the web forms always returns some kind of errors. Tried all kind of verifications but nothing works. Toda...
a email was sent to me :Something went wrong with your Autopay renewal Hi ***, your account has been suspended.But I check the card shows it already be paid.
I've found that Public Mobile is the ideal solution when you bring your own phone, but I'm wondering what people do when they ultimately need to replace their phone. Are the options here suitable, or is buying outright a better choice?
