HUAWEI P8 NOT WORK

[ANGILE01]

My device Huawei p8 GRA-UL00 is compitible with PUBLIC, but it can not talk. It works on iphone 6plus.

[gpixel]

@ANGILE01 hi try resetting your network settings

• open settings
• scroll down and tap advanced settings
• scroll down to backup & reset
• tap network settings reset
• tap reset settings>tap reset to confirm

[geopublic]

@ANGILE01  Make sure that the device is set to 3G/LTE setting to use LTE only will not allow you to make/receive calls.

[jenjen31]

There may be an issue with the service. First, also check to make sure text messaging and data work. 

Try clicking this link here https://publicmobile.ca.ada.support/chat/ to get in touch with a live moderator. They may be able to help resolve your issue. 

[Anonymous]

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@ANGILE01 wrote:

My device Huawei p8 GRA-UL00 is compitible with PUBLIC, but it can not talk. It works on iphone 6plus.

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So you moved your SIM from the iphone to the huawei?

Which talk direction? In or out or both?

Can it text in/out?

Can you browse the internet?