Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
activated my public sim yesterday but i can not transfer the old number to public via self service. that function is disabled on the page. What is the next step i need to do? Thanks
I need to speak to someone who can change my email or password. Kinda redundant that there isn't a contact phone number and I have to wait hours for a response.
Hi room ! I am planning to move from Lucky Mobile to Public Mobile and I would like to know if this can be done easily online and what information should I get from Lucky Mobile.Thank you very much. I forgot to say that I have only one cell number. ...
I recently got the talk/text/2GB plan for my LG-K210. I can talk and text on it, but the data won't work. If this website is correct (https://lg-firmwares.com/lg-k210-firmwares/), then my phone should work with some of Public Mobile's bands. Here is ...
Do $15 and $25 plans include unlimited domestic texts?? The website said unlimited international texts only for these two plans.. Thanks.
Having some problems with the service might be to do with the smoke in Metro Vancouver. Me and my wife’s phones have disconnected from data And couldn’t make calls we’re not too sure if it’s due to the smoke outside or iOS 14 update
hello, where can i find all the friends i referred? i heard i can see the list of the last 4 digits of their numbers.
I've had my plan for a couple of weeks and I've been sharing my referral code with friends. Today, I noticed my referral code changed! Does that happen often? Will I still get credit for my friends who used my original referral code? The two codes...
Whoever needs sim cards for future accounts or referrals they are $1.99 right now down from $2.99. I just ordered a few. EDIT - I as well as many others on here have ordered from them previously. They're Legit!
I bought a sim card from retailer and he told me to activate it my self and I did but no network it's not working.
My friend activated new plan today, but she didn't know about flash sale.After activating plan, she submitted her e-mail address. Can she get her next 30days for $0??
Has anyone been having service issues? I haven’t had service all day and I’ve been everywhere and nothing anywhere! Can anyone help me please?
My account is temporarily deactivated due to credit card change. Im unable to pay over the phone because I forgot my pin
I activated one of two sim cards. After activation and account set up, I realized I assigned the wrong phone number to the wrong sim card. I have one phone activated now but the other phone won't accept the previously activated sim card even though...
My friend activated usim today and she entered my referrel code.I got a text message I was sucessfully referred but she didn't get $10 rewards.How can she receive the rewards?
What a great cell service.Phone stops working, and no one is around to fix it. Is there something special that needs to be done when my phone says 'emergency calls only'?It's been working fine for months. Never a problem.Now I can't use it at all and...
I have an LG flip phone and I cannot get access to the network. What do I do?
I'm on Koodo with a Vancouver number. 604I moved to Edmonton Ab and kept the number (because Canada wide calling is a thing.) I'd like to switch to PM - will there be any issues with this transfer because of this? My Koodo billing address is set to E...
Can I get some help?It's wrote "unregistered SIM"I can't callI can't send messagesI need help pleaseThx
I registered my sim first before selecting a plan. Went to screen saying loading PDFs. Followed by a continue button which didn’t work. Then I tried selecting a plan which didn’t work. Did I do steps in incorrect order?
Hello, I received notice today my number was no longer active/suspended due to not paying even though I have already paid for this month and I have had auto-pay set up since the beginning. It says I have service but is unable to call/text or use dat...
my phone says its searching. Can't call out or receive calls. Can text ok and everything else seems ok.
Would love to keep my old number from Koodoo how does one do that
Hi,Last week Thursday I ordered a SIM card to my home in Winnipeg, with the intention to sign-up with the $30 plan and 2GB of Data with Auto-pay (as described here https://www.publicmobile.ca/en/mb/plans/30for2GB-3Gspeed) . Today I FINALLY received m...
first time since being on public and ive used up my data some how, I have my ios counter reset yesterday and since im always on wifi it showed I only used 22mb of data, i have basically most things turned off of cellular data. The counter showed at 1...
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