Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have public mobile service for 3years suddenly incoming calls stopped working. My account is fully paid no issues. But out going calls are working .
So, like an idiot I bought a phone off Kijiji. I've never had any trouble buying stuff off there before, but unfortunately there's a first time for everything.So I'm wondering if anyone has any advice on what I can do. Am I just completely screwed or...
Hi I am locked out of my account and it is asking me to meet a public mobile agent. How do I do this?
Hello two pints: 1) You have charged me twice. once when I was buying the SIM card in London Drug at 1187 Robson Ave. Downtown Vancouver . second when I was activating my SIM card later today on 17th June 2021 and you charged my credit card for 44 ...
I ported my Rogers home phone number to a Public Mobile cell. I can call out, texts work in and out, but inbound calls still ring at my home phone, not on the cellphone
Hi,Is there anyway to get promo codes or give aways? Thanks
Hello. I want to recover my account to pay and it is locked, I don't know what to do, also there is a box with a question but there is no question
Hi,Is there any code I can dail or any number to call to get data remaining or is there any app that we can download ? Or is there any text message to send to get data remaining? Thanks
I need to speak to someone
Hello,I've updated my plan to 2 GB per month (and paid for it) and now I have received a message telling me that I have gone over my 1GB limit. I certainly hope they don't think I'm going to pay for overages that I have already paid for. Roseanne
what is a public mobile number I can call to speak to a live person?
I cant add money to my account what do I do
My phone seem to be not working said it be working after 24 hrs and still nothing. Account says it disabled
Hello, so as shown above, I was told I had a current Plan Cycle of $10...I live in the Country so I had to get a drive into town to top up my Phone.I topped up $10 via Payment Voucher.And as shown above it says Current Plan Cycle: $10Account Funds: $...
I got a new sim and I used a pre paid voucher and my sim status is now active, however I'm not getting service when I insert my sim into my phone I have an iPhone 12 pro max, I have tried everything like restarting my phone removing my sim etc
I am unable to file a ticket to get a moderator to resubmit a number transfer request. I have successfully created a community account, but when I try to sign in to submit a ticket, it gives me a 'login error', and I'm unable to go any further. Pleas...
I paid my bill in June 4 ($30) for this payment I also got a txt message confirmation on my cellphone in June 5. Why do I have 2 new pending payments on my credit card, both posted in June 15: $37.14 at 9:02 PM and $50.09 at 10:07 AM!! ???
Hello, Logged-in to check my balance today and realized my public mobile cellphone service is registered to an old email address I hardly ever use any more. Was looking around the interface to try to find where to update my email address, but don't s...
Are the unlimited minutes for anytime of the day or just after 6 PM?
I paid for me plan that was due on the 15th for June 2021. I added money and it even says on my account I have available fund o $56 dollars and my plan is $50. But I still can’t receive calls nor I can call out. Please help I need my phone to work!
i have charges on my credit card. trying to buy 1 gig add on. both times it didnt get added. got charged both times
Hi everyone, I have read the procedure for porting my phone number but have one question. My Rogers cell phone is under my name on the bill but the Rogers account (tv, internet, wireless) is under my wife's name. Which name should I use in the portin...
Wanna transfer to PM, have the SIM card in hand. Need a reference code for the activation. If you have one, pls pm me. Thanks!
