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Need a Password reset?

SwitchbladeX
Great Neighbour / Super Voisin

Hey there, I am locked out of my account and think I might have messed up the spelling on my security question for a reset, what do I do?

2 REPLIES 2


@SwitchbladeX wrote:

Hey there, I am locked out of my account and think I might have messed up the spelling on my security question for a reset, what do I do?


Please go to https://publicmobile.ca.ada.support/chat and type in something as forgot password or forgot security answer.

JoyLuck
Mayor / Maire

@SwitchbladeX wrote:

Hey there, I am locked out of my account and think I might have messed up the spelling on my security question for a reset, what do I do?


Contact the Moderator Team (Public Mobile representative) for assistance:

 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
  • Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.
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