Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My service has stopped working?
i forgot my security answer
I checked my phone usage today. The number number 778-580-4001 shows in my outgoing usage everyday. I never called this number and I do not know this number. This issue I have asked on Friday Nov 27, 2020 and I was told that I can block this num...
Hi , so I purchased a payment voucher from grocery store I always buy them from and I can’t seem to get it to work , I’ve called *611 and entered the pin , I got an account and entered payment voucher online didn’t work , I even went back to the groc...
Am I correct in thinking the private message below is a scam attempt? I've gotten a couple of these in the last 2 days... They read as follows - You have a new message from the Public Mobile Community!Please do not reply to this email. This address ...
Is there somewhere i can click to earn community rewards I'm not really sure how to earn them (somewhere to be clicked). Thank you in advance.
how can I port in my old koodo number to my new PM
I currently have an iPhone 11 Pro. Considering switching to iPhone 12 Pro or Pro Max. Are these phones compatible with Public Mobile? Can I just pop my current SIM in the iPhone 12 Pro and it work?
Hi There. I've been a public mobile member for over a year, account in good standing and working as of last night. This morning, mobile network on my Moto g7 phone says 'SIM1". Upon further opening, says 'This SIM is disbled.' Tried reboot, downpower...
How do I report inappropriate content in my private messages? I have had two private messages with poor grammar in the last day for contests with a link to enter to win an iPhone 12.
Hi guys, I have a basic plan (the 15$ one). I was wondering if I send a text from Mexico, how does it work, will they take the extra charge directly on my credit card and does anyone have an idea how much it would cost me? Thanks
Hi,I have 2 connections and both being on $40 plan, I am being charged more than $40 each month on both. Both had auto-pay from day 1 ($2 reward)As off today,First number has $2 auto-pay, $1 referral and $1 loyalty reward = $4 in total (plan cost $40...
I am getting solicitation from members in my email offering iphone 12 ad a prize, etc. How do I stop members from emailing me with surveys id whatever?
OK I got the answer I needed..you all can quit posting thanks.
Someone just posted this (don't remember the person's username) When I hit reply I got red screen. To the person that posted that title in first screenshot. If you're reading this. Is today your renewal/ payment due date? If so, is your phone worki...
where do i get my pin number
As most know. Normally the badge earned shows the date next to it. My October badge has no date. Although it's likely due to the incorrect badge (Oracle 1%) which PM was informed on the congratulations thread. Curious if anyone else's badge for Oct...
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