Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I want to keep my land line phone number and transfer it to my new cell phone.How do I do this?
I put in a "can't receive calls" email to the moderators on Saturday. I have yet to receive a response. Some calls come through... other callers get a "this number is not in service" message.
Hi, I'm new to PM.Just wondering in case of travelling overseas, can I receive text outside of Canada?Thanks
If your in Manitoba the staff at the superstore gateway has sim cards and help you set everything up. Plus you get optimum points
I had my phone stolen before I registered my number how do I port it to my new sim card
last 4 digits incorrectI activated my phone with the last 4 digits incorrect they are actually my husbands last 4 digits, but not the first seven Can i somehow change my number to the number i had with my last phone provider? Pain if I have to let ev...
Hi,I have an unlimited international text messaging plan. I was trying to sent text to Libya but I couldn’t.My iPhone 6 plus makes the send sound but when i ask the receiver he is saying nothing received. I tried to alter the key from (+218) to (011...
Okay so I have the 50$ plan that was scheduled for the 20th at 2am and I didn’t pay it tell the 21st just earlier , Paid in full & my account is still expired ? (Plan expired) & So I check payment history & the 50 was taken but my account still won’...
Just registered an account on public mobile. Nothing happens when I want to make my first phone call. How long after registering must I wasn’t to make a phone call?
I am trying to boost my plan, as I need more data and talk time, but the site isn't giving me access to do it, even though I'm logged in. Are others experiencing this problem? Any suggestions on what to do?
I have 1 GB data per month in my planAs I look through my usage, there is about 10 MB used.When I try to access data to use google, I am informed that I can't because my network is not connected. When I try to connect, Public Mobile says I can't and...
I am having trouble activating my Husbands sim card. Mine is activated and the site keeps referring to my info and won't let me add his. Also it will not accept his email address either what can I do to fix this issue.
I have a new TD VISA debit replacing my old expired TD VISA debit card. It won't accept it. I'm entering it accurately to the statements.
Dear Public Mobile Users, I just started using Public Mobile today, and I do not know whether I will receive the monthly bill in paper form. I checked my account settings for related preference, but could not find it. Where can I find the bill deliv...
I just activated my Public Mobile account today, and I have got the following questions: 1) I activated my SIM and account with a referral code, and I should receive a one-time credit of $10; but I do not see the $10 reward. Will I receive it? 2) I ...
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Whelp, it has happened few times that 20 minutes to an hour into a phone call I am disconnected from who I am speaking to. We can’t hear each other but the time on the phone call continues to tick. I have unlimited minutes so it isn’t a minutes issue...
I had a Visa credit card set up for auto-renewal. I just found out today that it did not renew and my plan hasn't been active for a week. When I delete the credit card and reput it in, it says: "Unable to Process TransactionSorry, we are unable to ve...
Hello, When I enable the hotspot functionality on my phone and connect a PC to it, I cannot access internet on the PC Is the function hotspot allowed by public mobile ? Is there something special to do other than enabling hotspot and connecting to t...
I don't particularly mind since it is so minimal, but with my data off and only WiFi on, why would there be any usage?!
Is community announcements the best place to watch for the latest PM flash sales and promos? London Drugs occasionally offered a free sim card with sign up, but I haven’t seen that offer in awhile.
What do I do if Public Mobile ported over the wrong phone number? My old phone number ended in 5517 - but they somehow ported in 6087 - and now I am somehow sharing a phone number with some girl named Hailey who has a Rogers Account !!
i just switched my credit card to my new one n it says auto pay is active but its not showing up on my account in my rewards... is it cause i just changed things over. n it will show up later?
Hi,I'm 16 and my phone is charged to my Mom's credit card. We went onto the auto payment plan so I could get a deal on 1GB of data, in January I think. She didn't want to do this and now I see why. Her card has been charged $240.80 with Credit/Vis...
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