Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
how do I get a ticket
I'm trying to port a number, but my service provider is not one of the listed providers. Can I still port my number?
I've been texting for a few weeks on PM and made some calls as well. Everything seems to have been working well until I found out people can't call me... it goes straight to voicemail. And my voicemail is with my old provider, Bell. But when I log on...
Someone stole my phone changed my passwords for all my accounts can’t access my public mobile but still being charge monthly. Order new SIM cards but can’t use my same number
My cell is not connected the error messages are either. Not registered on network or no sim card
I just got my new iPhone 14, I tried to transfer my public mobile SIM card from my iPhone 12 and I get this error. It says it can’t be transferred because this feature is not supported by my carrier. Help?! I tried the other options which also didn’t...
Horrible business concept so far.How can I receive my 4 digit pin to make a payment. I got a new phone recently..Thank you.Good luck to all
I just updated with my new credit card for autopay, now I noticed all rewards disappeared friend referral, loyalty, autopay. This is rip off! I have been with PM for over 4years. I can see this company is going downhill! Thinking of moving...
code please to dial
Deactivate the Public Mobile account registered to xxxxxxx passed away on May 5, 2022
let me repeati switched phone from apple to googleit may be a program issue sometimes rge outgoing call works after 5 attempts some 7 some neverso model isi11 promra58k test keys
I have been with Public Mobile for several years and never has a problem. Now people have to call three times to get through. My kids have the same issue with their public mobile plan as well.
Why does my plan information on my account have the wrong information again. This happened last month and I opened a ticket and was told what I was seeing wasn't actually what my account information was. After we spoke, the correct information appear...
Unsure if the difference in OS is causing this problem but I find whenever I receive a video from my friend on iPhone to my android the video appears smaller and very pixelated. I also find texts take longer to receive and send as well between the tw...
My payment didn’t go through last night due to suspicious activity on my card so it was locked and now I cannot access my account because they are trying to verify me through an old email that I don’t have access to. How can I change my old Emil to m...
Hi,I purchased a new CPO phone on October 11. Received it on October 13 - thanks. I got the email on October 12 about the promotion offering $5 off the phone plan for 6 months. Technically, I bought the phone 1 day early, but what can I do to be elig...
I ordered a phone on oct 5th, and my confirmation went to spam mail, so i was unaware it went through. All of my other public mobile emails go to my inbox. Because i did not know this order went through. i recordered a phone on Oct 13th thinking it d...
I have been with public mobile for years. I have loyalty points and friend referrals. For some reason this year my 3G plan was not working anymore. My text won’t all go through and my data doesn’t work. For 2 months now I have had a terrible time wit...
I need to make a payment today; my registered credit card was compromised
The email used to set up my account is no longer active. I cannot remember my username, password. I receive texts and my phone service works, but data is used up and I cannot increase it. Anyone tell me how to solve this? Having no person to conta...
Hi My phone lost somewhere how can i get new sim card ?
I need help. I am locked out my account and no longer have access to my recovery email. I am not seeing the option to receive a SMS text message instead. Any idea what I can do?
I want to contact customer service.I can NOT log in to get a ticketit is really annoing
I have an auto pay but my account suspended and it's not working right now. I tried manual payment but my card does not go through. Also I cannot issue ticket because my login doesn't work and I don't have a phone with me. Can anyone help me?
Trying to login to both mine and the boyfriends account. It won't let me in. Says "Page expired"The page you are trying to access is no longer available. How in world am I supposed to try and reactivate my accounts? This fully online help is for the ...
Was at "Bon Echo Provincial Park, 16151 Hwy 41, Cloyne, ON K0H 1K0, Canada" last week and kept loosing cell signal. Would get signal at the beach but kept loosing it back at the camp site. I know being out of a main city and in the trees can effect s...
I can't go to add a payment (expires tomorrow!!!) because it keeps going to an error page. Regardless of browser.
