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Resolved! OnePlus 3 on Public Mobile - Do not hesitate, it's great

Hi PM Community, I just wanted to let anyone interested in a OnePlus 3 for their PM service to know that it works wonderfully. I recieved mine about 26 hours ago and am loving it. The North American version (the one that the Canadian and US OnePlus o...

srlawren by Retired Oracle / Oracle Retraité
  • 46 replies
  • 9 Bravos

In Case You Missed It - New Ads

Hey Public Mobile finally started updating their video channel. Although it is too bad they removed all old content they have some new commercials out poking fun at carrier W's coverage issues. https://www....

kav2001c by Mayor / Maire
  • 8 replies
  • 5 Bravos

Resolved! Putting service on hold while out of country for two months

Hello, My next 90-days renewal is coming up in early July, but soon after that I will be out of country for 2 months. What would be the best action? Obviously I don't want to pay while I'm not using the service, but I don't want to lose my phone numb...

tonyzhang by Good Citizen / Bon Citoyen
  • 17 replies
  • 0 Bravos

The # of Portings going haywire needs executive action

The amount of issues with portings and of course Defective Tri-Sims is certainly on the rise, and it requires in my opinion that the issues needs to observe the real use of power, for they'll all be witnesses. I believe that these maybe the only majo...

makkahn28 by Mayor / Maire
  • 1 replies
  • 1 Bravos

Can't Activate Sim - Stuck at Choose phone number.

I'm trying to activate a sim but can't go past step 2 where it asks to choose a phone number.Can't continue by selecting a new number or if I try porting, I'm stuck at Alternate number regex error.Tried several times in IE, Firefox and Safari. Tried ...

Mathan by Great Neighbour / Super Voisin
  • 9 replies
  • 0 Bravos

Resolved! No Service All Day

This morning my phone began showing No Service - Selected Network (Public Mobile). I have reset the phone, ensured it was not in Airplane Mode and even tried the SIM card in another unlocked phone. What's going on with my account? I can sign into My ...

uponone by Good Citizen / Bon Citoyen
  • 6 replies
  • 0 Bravos

Waiting on my second SIM card

Hi! We're hoping to be new members soon. I ordered two SIM cards almost a month ago and received one in the mail shortly after. So I ordered another card 19 days ago but I still haven't received anything. I responded to the email given in my shipment...

SSandrewS by Great Neighbour / Super Voisin
  • 4 replies
  • 1 Bravos

I can't call anymore and I paid for the month

Hello, everyday I call with my phone witch is with public mobile and then today I tried to call, it just stopped working. Nobody can call me, and I can't call anybody. Why? Anyone can help me please? Thank you

Eliehannan by Great Neighbour / Super Voisin
  • 6 replies
  • 0 Bravos

Is the huawei mate 7 compatible with public mobile sim?

I have a huawei mate 7, specifications as following: Model number: HUWEI MT7-CL00Android version: 4.4.2EMUI version: EMUI 3.0Baseband version: CBP*.2, Is it compatible with public mobile sim? Thanks!

hjshhyy by Great Neighbour / Super Voisin
  • 2 replies
  • 0 Bravos

Inactivity and Explanation

So, I mean I don't know if any of you noticed, but if you did, THANKS? Anyways, I've been fairly inactive lately. I figure I owe it to the whole community to explain why. I'm currently enrolled in full-time studies at Humber College Trades Campus. I'...

kutzki by Model Citizen / Citoyen Modèle
  • 2 replies
  • 2 Bravos


Why am I getting the info ”Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time” if the number I am trying to reach is *******and this is a Canadian number for Canadian Tire Bank?

Lech by Good Citizen / Bon Citoyen
  • 3 replies
  • 0 Bravos

Activate from outside Canada

Hi, everyone! I have a couple of phones with Videotron (unlocked), and I'm currently outside of the country. As my current provider doesn't offer suspensions, I'd like to transfer to Public Mobile as soon as possible ($$...). Can I activate the SIM c...

i_mocanu by Great Neighbour / Super Voisin
  • 3 replies
  • 0 Bravos

Resolved! No service?!

I'm in NB I woke up with no service, tried rebooting but still nothing, have had this service for over a year and plan didn't expire until the 25th,any ideas?

Resolved! Does GPS use data?

Almost all new phones have integrated GPS receivers these days.Most new phones (the better ones) also have integrated GPS transmitters.And the few new phones which do not have any dedicated GPS hardware can still mimic GPS functions, using the cellul...

Korth by Mayor / Maire
  • 14 replies
  • 0 Bravos

Resolved! Order Simon Cards

I order my sim card last week but I realize I didn't get a confirmation email sent to my email last account so I can track my order. Is there any possible you can resend me the email confirmation please. Cause my wind service top up due date is this ...

Kayejadore by Good Citizen / Bon Citoyen
  • 24 replies
  • 0 Bravos

Email Survey, anybody else get one?

Recent new porter, and I just got an email for a survey from PM, conducted by CICIC, for a chance to win a $100 prepaid card. This legit? Anybody else get one, is this just standard for all new customers?

PBForMe by Model Citizen / Citoyen Modèle
  • 9 replies
  • 0 Bravos

Resolved! disable voicemail

Hi there, I just joined PM. My plan doesn't includes any voice. However when someone called my number , it goes to some voicemail, which I can't check it anyway. Is there any way I can disable the voicemail?I really don't want anyone think I will che...

renforth by Good Citizen / Bon Citoyen
  • 23 replies
  • 0 Bravos

Resolved! Account deactivation

Hello, Does anyone know for how long your account remains active if you don't add funds to your account and your cycle is over? Do you loose your number if your account is deactivated? Thanks

J5 by Good Citizen / Bon Citoyen
  • 7 replies
  • 0 Bravos

Resolved! blue tooth in my vehicle won't connect to public mobile

I have an i-phone five and am trying to connect it to my new car . I have downloaded all contacts and tried to call someone and it told me that it would not connect as no connection to public mobile. What do I do now?

lovepainting by Great Neighbour / Super Voisin
  • 7 replies
  • 0 Bravos

Unable to send local text to certain numbers.

Hi! I'm fairly new to PM, just ported my number last week. I have a moto X, and whenever I try to send a text to particular numbers, I get the follwing response."Public Mobile here. Sorry we do not offer text messaging outside of Canada at this time....

Samartitan by Great Neighbour / Super Voisin
  • 2 replies
  • 1 Bravos

Resolved! Private Messages - viewing and creating

Updated July 20/17.To view private messages that have been sent to you, locate the small envelope to the left of your avatar. Click it and your mail will be displayed. Normally the feature "email subscriptions for private messages" is automatically a...

Messages - retrieve.jpg send pm.jpg
Luddite by Oracle
  • 134 replies
  • 41 Bravos

Cannot make calls to local numbers

Myself Neel Vashi, a public mobile user. My number is 807-****-*****. I am facing a problem while making calls to local numbers. It says that I need long distance add-on on my phone to make a local call. I've faced this problem earlier about 3-4 mont...

Neelvashi by Good Citizen / Bon Citoyen
  • 10 replies
  • 0 Bravos

Euro Cup anyone?

Hey Community, The Euro cup has arrived - interested to know if you're following?, who do you think will win?, and which team/country are you cheering for?

Jeremy_M by Retraité / Retired
  • 6 replies
  • 2 Bravos

Resolved! cant do message

Keep receive message from611 and can't text message 

William by Good Citizen / Bon Citoyen
  • 6 replies
  • 0 Bravos

Resolved! how do I get my credit back?

Hi due to technical issues on your website last week i was unable to change my plan and i was wrongfully advised that i cannot take the 45$ 30 days plan with talk in province canada text and 1G data so they changed it for me to a no data plan. I have...

maya8486 by Good Citizen / Bon Citoyen
  • 15 replies
  • 0 Bravos