I ordered a sim card, paid for it, got confirmation email but it never arrived. I cant start a ticket to reach customer service cause I dont have an account and cant create one.
I am now in touch with a CS agent through the messages on the community page. Without the community page and your suggestions it was really unclear what to do, Simon makes you go in circles. Creating a ticket is not possible when you dont have an acc...
Its been almost 2 months since I ordered the sim card. Will try the message to the customer support agent. Would be nice it was more obvious where to find help, rather than dealing with a robot
