Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hey just a heads up that Canadian Cell Supplies is currently selling $10 vouchers for 15% off. Max of 4 vouchers per household. Best of luck because they go quick
Wondering if for this plan above if the unlimited talk is for every day of the week and time of day? I don't want another evening and weekend only plan.
I can't log into the main site at all. Only this forum seems to work. What am I missing?
Just signed up yesterday and completed the entire process (Quite easy. Kudos PMobile!) ...except for the very last step. Entered payment and clicked to process on the very last page and it did the "sit & spin" icon for three minutes. I waited expec...
I switched my moms phone to an android from a feature phone. the phone is unlocked but has a SIM lock. I enter 1234 and it says it is incorrect. Only 7 or 8 more tries. Is there another number?
Hi keep getting invalid SIM when trying to activate. Thanks,K
I was supposed to switch to $30 plan from my $25 plan scheduled on my plan renewal date. However, my plan renewed with still the $25 plan. Can someone help me!!
does anyone know how I get in contact with someone about my account?
This is not a question but a teaser for discussion on the viability of a plan that you pay on a once-a-year basis. I stumbled on this on AT&T (US) which offers this for $300 per year: see the snapshot and weblink below:https://www.att.com/prepaid/mul...
Hi!I'd like to confirm which day of the month my 100 minutes and my data reset. How do I do this? Can't seem to find the answer.Thanks!
Forgot my email and I have credits on my account because I bought a voucher but still didn't allow me to add data on my account. Need help.
Hi, I am new to Public Mobile. I have a question, if I can transfer my unused data to next month.Thanks
need help getting my free month applied
Is there still a build ur own plan future
Checking my account it shows 5gb 40$ planWhen i check my data, it shows 2.5gb. Once i hit 2.5gb, the service stopped What am i missing here? Thanks
I already have an public mobile account, and have a number under this account. Now I have just moved out of the province, and want to have another numer. Can I activate the new under the same self serve account that I already have?
I just selected the add on.. but when I look at my plan, I don’t see it listed there under “add ons”. Does it take awhile to show up? (If this makes any difference, I also selected the $30 plan afterwards, but selected that it be changed on my next b...
I would like for the last four digits of my number to be the same other people in my family (they chose their numbers with other companies and the last four digits are the same). Is this possible?
my provider is public mobile. how do i unlock my phone
Ok. SIM card finally showed up in the mail. I activated the SIM card through the activation site of public mobile. Everything went smooth with that. I put the SIM card in my phone and it isn't working. I can't call, text or use data. My phone is unlo...
Hi everyone, I'm new with Public Mobile and just wondering how/when the $1 refer a friend gets applied to your account. I can see $12 in my available funds at the top ($10 for referral bonus and $2 for autopay). How come the additional $1 for referr...
Cannot access the self service account with my email address...
I am attempting to activate my sim card and during the activation process I've noticed that it says " If you are planning on transferring your number from Koodo or PC Mobile, please first select a new number". Is there any way to keep my current num...
I recently received a sim card which I first attempted to activate this morning. Unfortunately I accidentally backed out of the second page after my information had already been entered and now my sim card is invalid and no longer able to be activat...
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