Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
When I enter in a new password, I'm getting this error... There was an error resetting your password. Please try again later. I've tried multiple devices, and web browsers, even during incognito modes I've only had my service for 1 month, didn't set...
I got a text message from Public Mobile offering to get 20GB for $45/month and to reply YES to get it. I did not reply YES (the phone automatically seemed to say YES) and it thanked me for the response and said my plan would automatically be updated ...
I had to contact a support agent to get the holiday rewards applied to my account because I didn't get the text. That part is resolved, but the agent told me that he could see I had my notifications turned off in my account and that was probably why...
Pin # where do I find it for to Port my phone# from public Mobile to a new carrier? I found the account # but the PIN is on the same page. Is that your PIN # Thanks Travis
How can I change my email address for my account/login
I did not get SMS of Christmas gift. My friend already got it couple days ago. How can I ask for SMS?
Hi,Please help...I tried to transfer my landline # (from Bell) to a new SIM - but at the last step (Payment), error to accept CC.I even tried with 3 valid CC (from Canadian banks).Thanks.
Probably a silly question, but does the 20GB for $45 offer I just received mean that I will pay an ADDITIONAL $45 (not so great a deal) or that I will simply pay $45 per month ($5 more than I pay now - a CRAZY deal) and get bumped up to 20GB? If poss...
HiI got a message regarding data offer of 2 gb and 500 international minutes Is that true I need to reply with yes2Can any one suggest
I need to change the email I use for login/contact. I have switched providers and no longer have that email address. How do I change this.
I joined public mobile earlier this afternoon. I ported my number from Virgin mobile. I can't receive calls or texts.. it shouldn't take this lon. Virgin says they haven't received message from PM to complete process. it shouldn't take this long .Y...
Anyone having trouble with their SIM card lately? Just recently my service stopped working and yes I have contacted support. Any of you ever come across this problem?
Greetings all,I've had a public plan for years now, never come on here or taken a closer look.I signed on at 2GB's for $40/mo. Today I see it's somehow up to 5GB's per month (rewards - loyalty?) and I'm not complaining, however, I also see that there...
I ordered a sim card with an old number but now I want to get a new number. The sim card didn't arrive yet. Can you please give me a new number and I can pay the difference.
how to display my business name to others when I call from my number?
Bought sim card and activated it however nothing is working. Text messages phone calls or data. Additionally it says no service. Tried changing APN settings and resetting phone nothing works. Tried on another phone and same problem. Any way I can get...
Hi. I was trying to sign up for the holiday bonus (maybe it was automatic) but I believe the system changed and accepted a plan change from $25 to $40 by my typing in "YES2". Please see attached photos. To clarify, I do NOT want to change to the $4...
How do l access the free 500 international calling minutes?
how to start got new lineany deal promotion for newcomer to canada
I am unable to sign in or to change my password. Help svp.
I just made a payment for my $15.00 plan and have made no calls as yet. However, my account shows 10 mins used and 90 mins left.Has anyone else had this happen to them?
If I add a new phone number to my existing account, shall I receive discount or reward for my new phone number?
While I tried to port my old number over to the new SIM, it continues to revert back to the original SIM number. So I shutdown my phone and remove the SIM card, turn the phone back on, shut it off, and then insert the card, and then turn the phone ba...
How to create a Self Serve account
Got a text about this new promo, $40 for 15GB with 4G speed. Slightly different than the boxing deal promo.
I have to change to a Gmail account. How to I change my profile?
can i get a credit for this sim card purchase, don't want to lose promotion price, extra data etc....Can you cancel delivery to the house, and i go purchase 1 on my own..??
I did not receive my sim card through mail and wonder if I can pick it up by myself to save time ?
I just upgraded to a new plan, but have already been charged for my old plan and did not get a refund. How do I get this taken care of.
Phone just won't count *611 as a emergency number so i am unable to pay my bill its getting stressful i tried multiple different things nothing has fixed it so far
