Self serve has a new feature that shows "Payment for Next Cycle" but it
is not showing the cost of my "next cycle" (future dated), its showing
the amount of my "current cycle" Does anyone else have an issue with
I purchased the roaming data for the US this morning in Canada. Now I'm
in San Francisco but the roaming data is not available. Yes, the add on
appears on my profile and yes I have turned my phone off and on. But
it's not working!Also It says that I ...
Hello thereI just reactivated my daughter's iphone on April 1st she had
data then. with in a couple of days her phone is saying her data is
capped. Now she has no data. Can anyoneplease tell me what is going on?
Hi, I got a data plan however it has not been working. I've check the
APN settings and they seem to be fine. I also put my SIM card in my
brother's phone and the data doesn't seem to be working as well. I did a
network reset and that didn't work as w...
Hi there,I switched over from Telus by porting around 6:30 pm last
night. It is now 9:30 am the following day and I still have no service.
I have been reading responses to questions and have tried to "lost
phone" method where i disable service, turn ...
I am still new here and trying to figure out everything. I am a bit
confused. Does your community and my account have 2 different passwords?
I keep getting locked out of "my account" page, and decided to use a
different password, and it worked. I don...
Signed up for 500MB +500MB $25 plan at London Drugs and then found out I
was put on other, less desirable $25 plan. Used site to change back to
plan I wanted. My phone works but I can only recieve text, not send, and
I have no connection to network. ...
I'm having some trouble. I just got the plan today, as well as joined PM
for the first time and I'm unable to send or receive picture texts. Mind
you, this is my first time being able to send pictures ( I was not able
to with my previous provider). I...
Hello all, I recieved my sim in the mail, activated it online etc. My
account shows it is active. I put the sim in my phone and I have no
service. I did not port a number, I just asked for a new one. I have
waited two hours now and have restarted the...
Has anyone encountered any issues receiving international texts with
emojis? Every time I receive an international text with an emoji, the
entire message transforms into a bunch of Korean characters. The problem
is only unidirectional and I haven't e...
Just joined public mobile, and after my activation I was instantly
charged the full amount for my first month. Usually phone companies only
charge at the end of the billing period. Does Public just charge ahead
of the month of use?
I feel like I might have missed something, but how does PM know that the
community account I am using is linked to the PM I using?. I don't
remember any questions asking about my PM account. I felt like when I
signed up, the accounts were seperate.
Hi, just wondering if it's possible to get a different phone number
that's not listed when you activate? The 2 different phone exchanges
around here are long distance from where I live so every time I call my
daughter it will cost me long distance on...
So I'm new to public mobile and am kind of confused how the rewards
program works for this specfic "Community" thing. Is there a set amount
for teh humber ofr meaningful questions you ask or answer? Are more
point rewarded based on how helpful you ar...
This morning I have no phone service - no phone calls, no internet.I
received a text from Public Mobile saying 'your plan did not renew
because we did not receive your payment' and I have always used
autopay.When I log into my Public Mobile account I...
I bought a new phone on friday at a replutable Best buy in oakville
ontario canada. The apple I phone xr My public mobile sim worked great
and i love my plan on my old Iphone4sstill works great for such an old
tiny phone. Sim was great, service was g...
I successfully signed up with Public Mobile today (yay!) and ported my
number from Freedom Mobile. Everything is working fine. Do I need to do
anything on my end to close my account with Freedom or did Public Mobile
take care of that? I don't want to...
Hey! I've tried to sign up for a few times and when I get to the payment
page the credit card information doesn't go through. Have tried using a
few different cards and no luck. This happen to anyone else? Thanks!
Having a problem with data & sms. I have sent a message to MOD, and just
waiting for response. Things I have done:- Reset Cellular Network
Settings- Hard Reboot- Hard Reboot while pulling SIM card- My accounts
is "active", so nothing is wrong there- ...
Good morning,New customer to Public Mobile. I set up an account
yesterday around 4pm. I got to the payment section and submitted the
information. It returned to an error message. The following attempt it
stated my SIM was invalid. I read a few posts ...
I currently have an issue where my phone can make calls, send texts, but
cannot recieve calls. I have also already recieved a text on my phone
that says that my phone has been ported but still my phone still cannot
recieve calls. Phone is a Samsung G...