09-21-2023 12:27 PM
Did every existing customer get this offer, because I looked back on my messages from Public Mobile and I don't see it?
Solved! Go to Solution.
09-21-2023 02:54 PM
I didn't receive any offers to upgrade either but think it would have been fairer if these promos had been offered to all customers on the lower priced plans instead of just a select few as this could have encouraged a lot more customers to upgrade their plans and give Public more revenue in the long run.
09-21-2023 02:29 PM
thanks so much for all your help, I changed the plan to start on renewal.
09-21-2023 01:38 PM
@sunflour No one knows but just change plan for next renewal and it will start Oct 12
09-21-2023 01:36 PM
My next question is the promotions plan says it is a "limited time" I would like to take advantage of it but I'm paid up until Oct 12, does anyone know how long this plan will be available?
09-21-2023 01:00 PM
The text offers are targeted to specific customers as a way of increasing monthly spend. No one got an offer to stay at the same rate and get more data, nor did they get an offer that would ultimately drop their spend. There are some pretty great plans available to all right now though, including the $39/20GB plan which is discounted further if you go on a 90 day subscription.
09-21-2023 12:55 PM
@sunflour wrote:I am currently on a low GB data plan but would like to increase my plan to include more data, I was hoping to take advantage of a promotion
HI @sunflour
check the current plans here
https://www.publicmobile.ca/en/bc/plans
You an change of any of those with the exception of $40-30GB plan which is for new activation only
09-21-2023 12:51 PM - edited 09-21-2023 12:52 PM
Login to your account, go to subscription and add-ons, change subscription, and take a look at what is available to you.
If you aren’t interested in the Can-US plans then I think the best deal currently is the 20GB plan if you put it on the three month subscription. Works out to be $102 upfront for 60GB which brings the monthly cost down to $34 a month.
09-21-2023 12:48 PM
@sunflour There’s 20GB for $39 opt in for 90 days and pay $102 with 60GB to use over 90 days works out to $34 a month
09-21-2023 12:45 PM
I am currently on a low GB data plan but would like to increase my plan to include more data, I was hoping to take advantage of a promotion
09-21-2023 12:37 PM
HI @sunflour
it is a targeted offer based on parameters we don't know. So, not everyone has it, but maybe next time 🙂
09-21-2023 12:30 PM
exactly which plan are you looking for ?
09-21-2023 12:30 PM - edited 09-21-2023 12:30 PM
If you are referring to the offers that were offered via text message, those were targeted promo’s and not everyone received an offer for a promo.