On my mobile, I have no problems logging into my account using the app. But as soon as I try to access the community, it asks me for authentication credentials. WTH! What's worse, this is the third time today that I checked the Trusted Device option but the **bleep** thing keeps asking for an OTP the next time I try to access the page😡 Who is creating these apps?!!
I don't understand the logic of it. Makes no sense at all. If anything, my account should be the one which asks for a most secure login, not the community board!! Be that as it may, it should not be asking me for a second login after I have already successfully arrived at the account login page, and that too, after I have asked it to trust my device! Where is the rationale here? What am I missing???
Solved! Go to Solution.
Being the idiot I can be, I kept maligning Public Mobile when the problem was between the chair and the keyboard!
I found out why the first login on the computer failed and the subsequent attempt using the password manager worked! The one stored in the Brave browser was wrong. There are two password systems! I failed IT 101! LOL. I normally am up on these things but lately, there have been too many distractions. It's all good now!
"Did you try using computer to log in? I seldom get asked for confirmation code. Like once in a blue moon..."
Well, when I use the PC or laptop, the very first time it ALWAYS says that the ID and password don't match! Seconds later, when I enter the SAME credentials, it proceeds to send me an OTP! This is more puzzling than ever!
Okay, now it is better as it logs me into the community and my messages without an OTP, but I still have to login at this second stage, though it logs me straight into the account initially. I can live with that as Bitwarden takes care of the logging in part. No OTP is good news. But Trusted device is something they need to work on. Maybe, implement fingerprint reader login as my banks and credit cards do.
While logins go through eversafe, they are still kind of different sites. You can log in to one and still might need to log in to the other. These all end up on different paths after starting through eversafe.
@JimRockford_PI , the apps seems to work in progress from what I can tell. Certain functionality is actually leveraging the default browser. Access to the community is completely outside of the app at least for android at the moment. The trusted devices option does not stick, perhaps the cookies are set with very short expiries. I am sure Public Mobile is working hard to improve the app. You have to respect how far the service has come in such a short time. For the longest time, an app was vaporware, now we have one. The sister brand still does not have one.