Resolved! Texting from Greece
I am unable to send and receive text from Greece. I have unlimited international text
Forum Posts
Resolved! Signing up for a plan
I want to sign up for the $15/m plan now and the plan to start on Sept 18/19.How can I do that?
Resolved! What plans offer unlimited incoming calls?
Hi, I searched the community a bit and I found vague or indirect answers so I guess I'll just make my own thread about it. Which plans offered by Public Mobile offer unlimited incoming calls, does this also include international calls? I'm asking out...
Payment voucher not working
Hello,Ive bought multiple payment vouchers and none of them have wormed through the online system. Is there another way I can add then to my account? I do not have a card that is accepted for autopay so vouchers are the only way I can pay.Thank you!
Resolved! Issues on talk time
My plan promised me a talk time of 400 minutes of international calls every month on my prepaid sim...and it was told to me that if I dont use all the 400 minutes the month it would get carried over to the next month along with the next months talk t...
Resolved! refer a freind
i sighned up 2 people under my referal code and either one is showing up on my rewards when old way with phone number i never had any problems i want my 2 refersals
Will RedMi 6 Pro work?
I really want to try Public Mobile but my phone isn't on the compatibility list. Google didn't really help me either.Will RedMi 6 Pro work on Public Mobile?
Plan - text message
My plan details only show including text messages . In before , its show including text, pictures and auido messages. Please tell me is my plan have been changed ?
1969 top up bug
@CS_Agent , @Alan_K , on Friday there's a number of reports of new activations where the top up date is in 1969. These accounts appear to universally have usage issues. Rather than have individual customers log tickets, please consider doing a triage...
PM says I don't have text/calls included in my plan
I'm new to PM and my account has been active with the $15 plan for around 12 hours now. My plan clearly states that I have 100 minutes and unlimited international texting, but when I trying calling someone a pre-recorded voice message says "Sorry, ta...
Resolved! Overcharged
I just checked my Visa card and I being overcharged for this month on September 7th my plan is 40$ -2$ autopay-2$ refereed friend, but they charge my credit card with total of 42$
Resolved! Data usage
Let's say I buy the plan with 8 gigs. In my region that's 50.00. What happens if I get to 8 gigs is it automatically turned off? If not, is there a way to turn it off after the usage is done?
Resolved! Flash 0$ for 30 days sept 6 and 7
I got simcard on sept 6/2019 so how do i know that my next bill ll be free ?
Resolved! How do I earn rewards from community
I am trying my best to answer many questions but can't get enough bravos alss is that why I can't reach a certain level cheers Ed
Re: Overcharged
I just got a message from visa that $45.20 was debited from my card, my plan is $40.00 for 30 days and I have $5.00 rewards therefore am over charge. 40+13%=45.20 so what about my loyalty, auto pay and community rewards? PM you Got to be transparent ...
Resolved! International Texting
Hi, I got the $40 plan with free international texting. I'm trying to text to Pakistan but it keeps saying message failed. Is Pakistani not on the texting list? If not how do I text there and what steps can I take to have it added to the list?
Moderators are still online
You can move this to the Lounge at any time... But for those of you that are having service issues tonight, I want you to know that there are moderators working tonight. You can see they are online by going to the community page until you see this.No...
compatibility and suspension
Hi there,I am thinking about transfering my ulocked phone from Fido to Public Mobile. I checked the compatibility but the model is not listed. It is a Huawei P30 Pro phone. Is it compatible? Thanks. In addition, what is the policy for suspension of t...
Resolved! Re: Not able to make call or texts
I wondered if even though you have paid it would take a bit of time to activate account. Maybe that’s why I can not use my plain either.
Resolved! Plans
I am interested in the Unlimited Canada-Wide Talk+Text+1GB Plan and I live in Calgary and work in Toronto, does this plan have free unlimited Canada-Wide roaming?
RANT:Oracle's direct access to Moderators??
Just a rant. Would be nice if Oracle's had a direct line to reach Public Mobile for certain system issues. Clearly there is something going on with this payment due date of Dec 30th 1969. This system error is affecting their service with new sign ups...
Activation- Service not working
I registered my iPhone 6 online with public mobile with a SIM card I purchased before. I waited a few days and the phone still isn’t activated. I can’t call, text, or connect to the data I’ve purchased. I’m getting really frustrated not being able to...
I can't make calls or send texts
I signed up for 15$ plan today , I can't call anyone or text but I can receive calls but I haven't received any texts Please someone help me I am getting real pissed because I already got charged 15$ Also when I try to call it says (I can't make long...
Activation failed
I move from another carrier and it is more than 2 hours I have followed the instructions completely. But still the sim card doesn't work neither call nor data.I tried to set a ticket but it does not work too.
Resolved! Lost Phone
Hello All/Moderator, I LOST MY PHONE TODAY RATHER LOOKS LIKE STOLEN. I ALREADY REPORTED LOST/STOLEN WITH PUBLIC MOBILE. HOW DO I TRACE MY PHONE OR HOW CAN I BLACKLIST THE IMEI NUMBER SO THAT THE PHONE CANNOT BE USED AT ALL.
Resolved! account
Hi, I want to know if I can use one account for 3 sim card and plan? I bought one sim card and activated. I am planning to buy 2 more and activate under the same account. Does it work and do I get reward if I use my referal from the first sim card. T...
I can't call or text, but I can receive calls and texts
I've had my account active ($15 plan) for 4 hours so far and have encountered some issues. I can receive calls and texts sent to me, but I can't call or text anyone back. When I try to call a number, it says my plan doesn't cover it, it's long distan...
Resolved! Receiving text and calls/not sending texts or calls
Hi, I'm new here and I've sifted through all the threads and can't find a solution.I've already been using public mobile successfully for several months now with my LG G6 and love the savings. Tonight I activated a second phone to use as a home phone...
My plan is not working
Hi I just created a new account with Pubic Mobile and activated my new SIM card with new plan/phone number. The SIM card seems to be partiallly working because it displays that it is connected to Public Mobile but even though my plan has unlimited Ca...
