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Resolved! Texting from Greece

I am unable to send and receive text from Greece. I have unlimited international text

jhen by Great Neighbour / Super Voisin
  • 905 Views
  • 16 replies
  • 0 Bravos

Resolved! Signing up for a plan

I want to sign up for the $15/m plan now and the plan to start on Sept 18/19.How can I do that?

DonTom by Great Neighbour / Super Voisin
  • 392 Views
  • 3 replies
  • 0 Bravos

Resolved! What plans offer unlimited incoming calls?

Hi, I searched the community a bit and I found vague or indirect answers so I guess I'll just make my own thread about it. Which plans offered by Public Mobile offer unlimited incoming calls, does this also include international calls? I'm asking out...

Obice by Model Citizen / Citoyen Modèle
  • 607 Views
  • 3 replies
  • 0 Bravos

Payment voucher not working

Hello,Ive bought multiple payment vouchers and none of them have wormed through the online system. Is there another way I can add then to my account? I do not have a card that is accepted for autopay so vouchers are the only way I can pay.Thank you!

Swinsor by Great Neighbour / Super Voisin
  • 505 Views
  • 6 replies
  • 0 Bravos

Resolved! Issues on talk time

My plan promised me a talk time of 400 minutes of international calls every month on my prepaid sim...and it was told to me that if I dont use all the 400 minutes the month it would get carried over to the next month along with the next months talk t...

Indhualex by Great Neighbour / Super Voisin
  • 571 Views
  • 7 replies
  • 0 Bravos

Resolved! refer a freind

i sighned up 2 people under my referal code and either one is showing up on my rewards when old way with phone number i never had any problems i want my 2 refersals

gordie7857 by Good Citizen / Bon Citoyen
  • 674 Views
  • 5 replies
  • 0 Bravos

Will RedMi 6 Pro work?

I really want to try Public Mobile but my phone isn't on the compatibility list. Google didn't really help me either.Will RedMi 6 Pro work on Public Mobile?

j97194719 by Great Neighbour / Super Voisin
  • 458 Views
  • 2 replies
  • 0 Bravos

Plan - text message

My plan details only show including text messages . In before , its show including text, pictures and auido messages. Please tell me is my plan have been changed ?

4siu by Good Citizen / Bon Citoyen
  • 620 Views
  • 6 replies
  • 0 Bravos

1969 top up bug

@CS_Agent , @Alan_K , on Friday there's a number of reports of new activations where the top up date is in 1969. These accounts appear to universally have usage issues. Rather than have individual customers log tickets, please consider doing a triage...

PM says I don't have text/calls included in my plan

I'm new to PM and my account has been active with the $15 plan for around 12 hours now. My plan clearly states that I have 100 minutes and unlimited international texting, but when I trying calling someone a pre-recorded voice message says "Sorry, ta...

Screenshot_20190907-084650.png Screenshot_20190907-084948.png
Cartoty by Good Citizen / Bon Citoyen
  • 554 Views
  • 11 replies
  • 0 Bravos

Resolved! Overcharged

I just checked my Visa card and I being overcharged for this month on September 7th my plan is 40$ -2$ autopay-2$ refereed friend, but they charge my credit card with total of 42$

barkachr1 by Good Citizen / Bon Citoyen
  • 616 Views
  • 12 replies
  • 0 Bravos

Resolved! Data usage

Let's say I buy the plan with 8 gigs. In my region that's 50.00. What happens if I get to 8 gigs is it automatically turned off? If not, is there a way to turn it off after the usage is done?

Tduggan by Great Neighbour / Super Voisin
  • 630 Views
  • 4 replies
  • 0 Bravos

Resolved! How do I earn rewards from community

I am trying my best to answer many questions but can't get enough bravos alss is that why I can't reach a certain level cheers Ed

Edwinklh3 by Good Citizen / Bon Citoyen
  • 656 Views
  • 12 replies
  • 2 Bravos

Re: Overcharged

I just got a message from visa that $45.20 was debited from my card, my plan is $40.00 for 30 days and I have $5.00 rewards therefore am over charge. 40+13%=45.20 so what about my loyalty, auto pay and community rewards? PM you Got to be transparent ...

Nicko343 by Great Citizen / Super Citoyen
  • 488 Views
  • 2 replies
  • 1 Bravos

Resolved! International Texting

Hi, I got the $40 plan with free international texting. I'm trying to text to Pakistan but it keeps saying message failed. Is Pakistani not on the texting list? If not how do I text there and what steps can I take to have it added to the list?

S-K by Good Citizen / Bon Citoyen
  • 1262 Views
  • 29 replies
  • 0 Bravos

Moderators are still online

You can move this to the Lounge at any time... But for those of you that are having service issues tonight, I want you to know that there are moderators working tonight. You can see they are online by going to the community page until you see this.No...

ChuckYeah by Mayor / Maire
  • 507 Views
  • 3 replies
  • 3 Bravos

compatibility and suspension

Hi there,I am thinking about transfering my ulocked phone from Fido to Public Mobile. I checked the compatibility but the model is not listed. It is a Huawei P30 Pro phone. Is it compatible? Thanks. In addition, what is the policy for suspension of t...

Keren16816 by Good Citizen / Bon Citoyen
  • 697 Views
  • 13 replies
  • 0 Bravos

Resolved! Re: Not able to make call or texts

I wondered if even though you have paid it would take a bit of time to activate account. Maybe that’s why I can not use my plain either.

Dmaija by Great Neighbour / Super Voisin
  • 676 Views
  • 8 replies
  • 0 Bravos

Resolved! Plans

I am interested in the Unlimited Canada-Wide Talk+Text+1GB Plan and I live in Calgary and work in Toronto, does this plan have free unlimited Canada-Wide roaming?

2evan by Great Neighbour / Super Voisin
  • 543 Views
  • 6 replies
  • 0 Bravos

RANT:Oracle's direct access to Moderators??

Just a rant. Would be nice if Oracle's had a direct line to reach Public Mobile for certain system issues. Clearly there is something going on with this payment due date of Dec 30th 1969. This system error is affecting their service with new sign ups...

Jb456 by Mayor / Maire
  • 398 Views
  • 3 replies
  • 3 Bravos

Activation- Service not working

I registered my iPhone 6 online with public mobile with a SIM card I purchased before. I waited a few days and the phone still isn’t activated. I can’t call, text, or connect to the data I’ve purchased. I’m getting really frustrated not being able to...

I can't make calls or send texts

I signed up for 15$ plan today , I can't call anyone or text but I can receive calls but I haven't received any texts Please someone help me I am getting real pissed because I already got charged 15$ Also when I try to call it says (I can't make long...

Mattdel6 by Great Neighbour / Super Voisin
  • 528 Views
  • 5 replies
  • 0 Bravos

Activation failed

I move from another carrier and it is more than 2 hours I have followed the instructions completely. But still the sim card doesn't work neither call nor data.I tried to set a ticket but it does not work too.

Arezoovina by Good Citizen / Bon Citoyen
  • 898 Views
  • 22 replies
  • 1 Bravos

Resolved! Lost Phone

Hello All/Moderator, I LOST MY PHONE TODAY RATHER LOOKS LIKE STOLEN. I ALREADY REPORTED LOST/STOLEN WITH PUBLIC MOBILE. HOW DO I TRACE MY PHONE OR HOW CAN I BLACKLIST THE IMEI NUMBER SO THAT THE PHONE CANNOT BE USED AT ALL.

john9 by Good Citizen / Bon Citoyen
  • 927 Views
  • 13 replies
  • 0 Bravos

Resolved! account

Hi, I want to know if I can use one account for 3 sim card and plan? I bought one sim card and activated. I am planning to buy 2 more and activate under the same account. Does it work and do I get reward if I use my referal from the first sim card. T...

lory by Good Citizen / Bon Citoyen
  • 674 Views
  • 5 replies
  • 0 Bravos

I can't call or text, but I can receive calls and texts

I've had my account active ($15 plan) for 4 hours so far and have encountered some issues. I can receive calls and texts sent to me, but I can't call or text anyone back. When I try to call a number, it says my plan doesn't cover it, it's long distan...

Cartoty by Good Citizen / Bon Citoyen
  • 497 Views
  • 2 replies
  • 0 Bravos

Resolved! Receiving text and calls/not sending texts or calls

Hi, I'm new here and I've sifted through all the threads and can't find a solution.I've already been using public mobile successfully for several months now with my LG G6 and love the savings. Tonight I activated a second phone to use as a home phone...

SCFurlong by Good Citizen / Bon Citoyen
  • 450 Views
  • 1 replies
  • 0 Bravos

My plan is not working

Hi I just created a new account with Pubic Mobile and activated my new SIM card with new plan/phone number. The SIM card seems to be partiallly working because it displays that it is connected to Public Mobile but even though my plan has unlimited Ca...

qbacreative by Good Citizen / Bon Citoyen
  • 728 Views
  • 11 replies
  • 1 Bravos