cancel
Showing results for 
Search instead for 
Did you mean: 

locked out forever

missyann53
Great Neighbour / Super Voisin

I have been locked out of my account for 8 days. I try to get a new password but when i go to use it im locked out. I dont even get to attempt it 5 times. When i go to customer service they just tell me to sign in and if im signed out for more than 90 days then my phone number shuts off. I am so frustrated with public mobile im looking for other carriers. but in the mean time i need to get into my account. some one help me please!!

4 REPLIES 4

hi @missyann53 

they usually reply within 2 hours. So, check your  Community Inbox 

missyann53
Great Neighbour / Super Voisin

i did message hopefully i get a response that helps and doesnt give me the run around

Handy1
Mayor / Maire

@missyann53  Please submit ticket with support 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


       

Need Help? Let's chat.