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locked out forever

Great Neighbour / Super Voisin

I have been locked out of my account for 8 days. I try to get a new password but when i go to use it im locked out. I dont even get to attempt it 5 times. When i go to customer service they just tell me to sign in and if im signed out for more than 90 days then my phone number shuts off. I am so frustrated with public mobile im looking for other carriers. but in the mean time i need to get into my account. some one help me please!!


hi @missyann53 

they usually reply within 2 hours. So, check your  Community Inbox 

Great Neighbour / Super Voisin

i did message hopefully i get a response that helps and doesnt give me the run around

Mayor / Maire

@missyann53  Please submit ticket with support 

send a  private message   To CS_Agents click          

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