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Resolved! Dark mode

Does Public Mobil website have a dark theme? Would you want a dark theme or a different theme? I would for sure!!! I think it's better for your eyes

Pavlik07 by Good Citizen / Bon Citoyen
  • 10 replies
  • 0 Bravos

Resolved! TELUS and PUBLIC MOBILE same?

Is it true that Telus owns Public Mobile?I heard they had some kind of relationship but I'm not sure what kind of?

Pavlik07 by Good Citizen / Bon Citoyen
  • 10 replies
  • 0 Bravos

Resolved! Self-serve

Where is self-serve?

HT1416 by Great Neighbour / Super Voisin
  • 2 replies
  • 0 Bravos

Resolved! How to earn up to 20 dollars in Community?

I know you can earn money in Community but don't know how to?I register a couple of minutes ago.I tried to look it up in the Help section but didn't understand it.Can you please help me?

Pavlik07 by Good Citizen / Bon Citoyen
  • 22 replies
  • 0 Bravos

Resolved! New active

I can't get my email for rested password nothing come yet 

Canadian Cell Supplies - Quality of Shipping

Another peeve. Shipping:1. Defaces SIM card package by scotch taping them.2. Does not ship what you see in the web package.... some in semi secure packaging. I realize that they keep the weight and thickness in check to minimize postage co...


Hi every one, I hope you ok...My question is that I traveled out Canada to Colombia for this month, I was updating my data here but all the codes the apps send me, they just send to my camnadian number but I cannot receive the text because I´m out of...

jkennedy93 by Great Neighbour / Super Voisin
  • 2 replies
  • 0 Bravos

Resolved! Not unified - English/French- Private message?

Anyone know if there is a reason why the private messages in the English forums are not the same as the French forums? Mobile browser Chrome. English: French: You have to click the arrow pointing down to switch categories (ex: Inbox to Sent) Would be...

Screenshot_20201201_230101.jpg Screenshot_20201201_230601.jpg
Jb456 by Mayor / Maire
  • 1 replies
  • 0 Bravos

Resolved! "Plan Expired "

Is it normal to see under Self Serve > Account Status > Plan Expired This declaration by PM system is showing the day before Auto-Pay would be accomplished. The service that I've never been notified by messaging, not successful ! Also chkd usage page...

dougc by Great Citizen / Super Citoyen
  • 10 replies
  • 0 Bravos

Resolved! Can't login into my account

Hi!Not only I can't log into my account with the right email address and password but now, I also can't even reset my password because there is allegedly no account associated with my email address. If so, why did I receive an email at 3:22 PM EST to...

EA73 by Good Citizen / Bon Citoyen
  • 12 replies
  • 0 Bravos

Resolved! Re: Receiving calls

I can make a call,and use the data.It has been like this since I got the plan in March.It has become an expensive emergency only phone.

CrisD by Great Neighbour / Super Voisin
  • 2 replies
  • 0 Bravos is extremely slow

I'm in Toronto, I have a 1GB network connection and I can download a Linux 4GB in about ten minutes. Yet, on my phone and on my desktop is almost unusable due to slow responding web pages.For instance, it takes about a minut...

letkemanpete by Good Citizen / Bon Citoyen
  • 15 replies
  • 0 Bravos

Resolved! Packet Data

Have never used the data on my phone ( old type Nokia Fold Flip ). Tried a few times for plain old web access but can’t get past the ‘subscribe to packet data first’. Any suggestions? Sorry if this has been asked before/any helpful PM threads?

Kez by Good Citizen / Bon Citoyen
  • 16 replies
  • 0 Bravos

Can't call

I purchased $60.00 worth of top up and my phone still doesn't receive calls

JusticenAlex by Great Neighbour / Super Voisin
  • 8 replies
  • 0 Bravos

Farewell Public Mobile

This is the last post with Public Mobile since I've moved to Telus.4 Line of 20 GB unlimited Data each (42+tax each).Just want to thanks to all of you for amazing team and community support.I've been a member of Public Mobile since May-2010 and I've ...

Ionut by Model Citizen / Citoyen Modèle
  • 8 replies
  • 5 Bravos

Resolved! Data

Data is used when no Wi-Fi is available. Wi-Fi takes precedence. Do you turn off data when no Wi-Fi and phone is idle to conserve data? Do you use airplane mode? Does data usage only start when sending texts, emails, etc. In other words, can it be on...

TomT1 by Great Neighbour / Super Voisin
  • 9 replies
  • 0 Bravos

Resolved! Roaming add on not working

The roaming add on i bought isnt working. I have roaming data..but no talk or text. I have this issue very frequently and have been told its the system not recognizing the change. I just was wondering if one of the admins could message me

Resolved! Can't log into my account

When i try to log into my account to top up it doesn't do anything just says its loading..iv cleared my cashe, cookies. Etc..

QdM by Great Neighbour / Super Voisin
  • 4 replies
  • 0 Bravos