Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I remember my email and password but it can't login into my account.
The worst service i have ever seen in my life, not able to get hold of anyone, not able to reset pin, not able to login. And guess what these guys are autodebitting from my account every month. I call this a fraud system. Shame on you public mobile
I paid my account using the automatic payment using my credit card. Since it is automatic payment, it does not give me an individual monthly invoice. Is it possible to ask for my monthly individual invoice starting January 2022 since I cannot view it...
I deleted my promo code for the 2GB due to Fiona. Is there any way to get it back? I really need it for work.
I have four accounts I am trying to activate the free 2GB of data on. Every account says code invalid, I’m copying it right off the link that was sent to us. Any ideas? edited by computergeek541: miscategorized, not rewward related
I got a text message from Public Mobile that if I refer a friend by Sept 30, "we will give you and your friend a $5 credit every 30 days for up to five months" . My friend activate the SIM card on Sept 30 but she did not see this info/reward and neit...
Where I see My FUNDUS please ???
Hello,i was gifted those two bundles a while ago. Never used them. But now I would need to call France from Canada. Do I need to activate them or can I just call France without being charged at all. Thank you
for months i get data turned on before month end then within 4 days im sent message saying ive used 75% then withing hours or a day of too its at 100% and turned off. when i look at usage im no where near limit.this time data was on on monday sept 26...
I am unable to log in.
Hi, I helped a friend activate his Sim with Public mobile on August 29th using my referral code but have not received any texts saying the referral was successful.
I can't log in to my account but can log into my rewards
I am not able to connect to data on my new phone, the public mobile option as a network does not appear.onky able to text or phone.
I paid 25 dollars for a new plan rather than waiting till October 13 because I wanted data immediately. But it looks like the service isn’t working. Plz look into it. Or refund my money
If I purchase an ad on does it recur in the following month or is it a one time purchase
I want to use a different card
My plan renewable date is 12th, I upgraded my plan on Sep 1th1 but it is still showing the previous plan as my current plan, but I just realized I was charged for the upgraded plan. How can I get a refund for the extra that charged from me?
I referred a friend to PM. When do I start getting $1 savings for this?
Can i restore my service if i cant pay for a week?
It's literally faster to call 611 to quickly check when your next payment is due or balance, rather than waiting for the new nightmare site to load - but don't want to block as useful things do come from this number as well (I know I can, thank you t...
I just changed providers from public mobile to Rogers and my new SIM card isnt connecting. It says invalid SIM card. Network locked SIM card inserted. And I went back to Rogers and they said I need to contact public mobile to unlock my phone. Can som...
So in September i purchased a Public Mobile sim card from a Telus store in town, activate the sim, made an account, select phone plan, etc etc. Fast forward a month later i guess i forgot to setup automatic payments so the month of October did not re...
If your plan is $41.25, you should have received 5% of $41.25 in points. But if you have the bill reduced by points, you will only earn 5% of the reduced bill. Edit - to remove the strong word as many object. Happy "earning" points.
Have my iphone xr on SOS mode. No one can help with the issue. Went to TELUS store as suggested by PM for a repair. Telus told me they have not heard of PM and cannot do the repair. Once I showed the email, they looked into the system and that is whe...
I got a new plan $40 5GB unlimited call and text ect, forgot to add prom code for the 12 months
My account is locked and I don’t know my pin
Used existing phone on another network, it was great. On PM's though, only get phone calls and text, no data. Tried the help stuff on PM's site, even the APN settings, although that PM page seemed to be out of date. No mention of Telus on it, but ...
About to quit Public Mobile altogether. When it's all working fine, it's cheap and great. But the inability to speak with or chat with a customer service agent is beyond frustrating. We've been locked out of our account, because it says "we will ema...
I can’t change my plan can you help me get a better deal as I keep running out of data.
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