Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I was tring to activate a sim card and port number from freedom mobile. I was stuck at the the last step, credit card payment. I've tried more than 10 times and 6 different credit cards. None of them are working. every time I have to go to the begini...
I have two PM accounts, accounts A and B.I want to change number on Account B by porting a number over from Account A. This will close account A as intended.I spoke to a moderator but he/she said this is not possible as per policy.I am trying to do s...
Question: the plan says it's a 90 day plan. What happens after the 90 days? Is it $40/mo indefinitely after that? Or $120/3mo indefinitely? Or is it a different price entirely?
So I've had the Honor 8 for about a week now, and I'd just like to give my review on the device, if anyone is curious about Honor. The device itself is great. I find the 5.2 inch screen size to be the perfect size for me. Im trying to stay away from ...
I was wondering if. With the data plan can i sedn pictures through text or would it charge me. For sending a picture please let me. Know thank you
Hi, I already pmd the moderators but im hoping this can get some visibility from them. I just switched from freedom and I put the sim card in my phone. It asked for a pin (which I incorrectly put 3 times) and now it's asking for a PUK code. I need my...
I had to change my payment info last minute, the payment info used before is no longer active and I only remembered to change it today, which fall on my autopay due date. Since I've changed the payment info on the same day, will the payment still go ...
Hi I am new at Public Mobile. Can someone please help me understand the payment history details? I subscribed to 90 days/6GB promo and I just ported and activated my sim today. When I signed in and checked the payment history, there are so many charg...
Hi gang, My father is currently in the US, I logged into his account and purchased the US Talk 10 day 7 days ago and thing were working fine, until he realized he needed text and was staying a little longer, so I went into his account yesterday and p...
I live in Niagara Falls Ontario I was a Koodo customer I switched over to public mobile everything seems to be working but my signal only has one bar and I Port everything over I can make calls I can text but when I turn on my data sometimes it won't...
I am having trouble using my iphone4 with my new public mobile sim card. I have plugged it into another phone and it is working fine, I just can't get it to work on this phone.
Hello, I just activated my SIM card recently. I plugged in my SIM card after activation and tried to call someone. A message played back saying "talk is not included in your current plan". I have paid $120 for first 90 days. My current plan on the we...
The website shows that there is something wrong at the last stage when I active my SIM card and there is fee deduction in my bank record. Now, I cannot sign in my account.
Hi,I am able to make calls but cannot recieve them. I can't send or recieve SMS but my mobile data is working just fine. I can't find the APN settings on my iphone 6 by following the steps on this website because I don't have anything in settings tha...
Hi,Last year in october I signed up with Public mobile on a promo plan that included 12 GB data on a 90 day plan for $40/month. I am willing to port another number on public mobile but I want to get the same plan for the 2nd connection. Currently thi...
Freedom has released a series of promos further undercutting thier ARPU in a desperate bid to stop the port outs Even with bonus data & lower price points people still swamping Public's activation servers again (too bad system has such a bad first im...
Hi!I am trying to change my plan from the 30 day $55 Canada Wide/Global Text/2GB plan to Provincial/Global Text for $37 from renewal tomorrow. My Autopay is due tomorrow at 2am ET. I went into my account and the option for 10/30/90 days is available ...
This is very frustrating.... i ported my number over on tuesday a message said i have ported successfully and i still have no service whatssoever...... no txt, call or data.... Its been over 36 hours... I sent an email and i still havent heard back.....
I just signed up for a 90 day plan with unlimited provincial talk, unlimited international texts and 6GB of data and paid for everything ($135.60) and now my account says I'm on the $10 for 30 days plan. Not having a good first impression of Public M...
ported from freedom to PM yesterday morning. still showing emergency call only.private nessage sent to MOD. No response.Any idea how long i need to wait?
There has been quite a bit said about PM customer service, but that is not what this post is really about. I have both a PM and Freedom account for my two lines. Yesterday, I called up Freedom to see what can be done for a long time (7+ years) custom...
I have a PM plan and a President Choice pay as you go plan, I would like to port my president choice number to my PM account (I don't mind loosing the current number) but would like to stay on the same PM plan as I have now, is this possible?
I tried to reply to a post twice today and within like 10min it vanishes without a trace?
HelloI am on the 12 gb 90 day promotional plan. I had it for the last 3 months and today it was the date to renew. I went to my account and topped it up with 120 dollars. but the amount due said 0 dollars. I waited until it became the 29th which is w...
Hello mods,My internet stopped working for about 24hr. So far everything has been amazing, but this just happened.I already private message Shazia_K, but I'm posting here just the same.This message is for mods so please, all the helpers, do not reply...
Hi All!, ...I forgot to add my referall,i would really appretiate if you can update this for me. p.s. still waiting for bonus 6gb, but 72h is still clicking out
My friend want to activate new line, He does not have credit card, He has debit visa card.Does debit visa card work to activate new line?
So I switched from freedom. Chose everything for the promo plan, everything came down to 120$.Talk and text work fine, but I get no data. At first I thought it was wondering setting, but everything is good. So I check my account and it doesn't show d...
