08-28-2018 09:50 PM - edited 01-05-2022 12:42 AM
I tried to reset my password by entering my email address twice but nothing appeared to happen, Does anyone know how to get this to work. Thanks Colin.
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08-28-2018 09:55 PM
Thanks.
08-28-2018 09:52 PM
Hey Colin it doesn't work. You need to message mods they are 24-48 hours to reply at the moment
How can you get help with your account, activation, or service?
In your message please include:
Don't know your pin?--provide any 3 of the following:
How long until they reply?:
Some good posts/reads:
08-28-2018 09:51 PM
@colin9000, the password reset feature is broken. You will need to reach out to the moderator team for a password reset. The moderator team can be reached via private message using this link. Please include in the private message account number and PIN code. Refer to the following knowledge base link for additional information on contacting the moderator team.