Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello,Everything seems fine on my phone after switching from Rogers to PM, however texting between myself and friends who DO NOT HAVE iPhones doesn't work. They're messages never reach me and mine never reach them. What can I do?
I've recently switched my phone plan to Public Mobile,(with the same phone as I used on my old plan), but since switching over I've been missing many of my texts from people who use Bell as their provider. I know that I'm missing some of their texts ...
I just activated my iphone 7 on the 6 gig plan with 3G speed, I noticed that I was able to connect and use 4G LTE though, is this a glitch or will I be charged more for using the 4G or should i disable it in my settings. Thank you
I've posted before about randomly not receiving any incoming texts for a day and have finally figured out it is not random at all. I have since realized that on the day of a US add-on expiring, I will not receive any incoming texts that day from anyb...
One of my referalls had their CC stolen, and forgot to update their account info with their new CC, so they missed their auto-pay. They have since updated their account with the new CC info. Will the referral credits continue for me, or are they now ...
I am an early supporter of Wind so even after signing up for the Fall 2016 promo, I maintained my "All in the Family" with Wind (now Freedom) for $15 (Unlimited Canada-wide calling, unlimited Can/US texting, voice mail, caller ID, forwarding). As of ...
Hi, Lost my password and now locked out of my account. Tried to change password but didn't receive email to change it. With my credit card expiring, I really need to get access to my account. Any help would be greatly appreciated.
Hoping to see deal for black Friday or boxing day. Few member wants to get 12gb 120 dollar plan.
Hi, my 1GB Referral Add-on is being used prior to my existing plan data!?Not much sense in that or am I missing something?Thought that was supposed to be used once existing plan data was gone?!?!
OK. I know it's a crappier company because its cheaper but This is RIDICULOUS. WHAT IS WRONG WITH PUBLIC MOBILE?! I swear after these next 3 months I'm moving to another phone company that is more stable. I'm livid. I got a $15 credit because the fi...
Hi, i have searched the forum, do not see an answer. I have a public mobile toronto number, and I need to forward to another toronto cell phone number, how much does public charge for the call forward? I came from koodo, and koodo charges 3$/m for ...
I've tried resetting my password twice for the self serve portal but it's not working. Can anyone help with this?
I changed my plan about a month into my old 3-month plan to add US talk. Will the 2 months left on the old plan be refunded? Because if not, then I paid $120 for one month! I assumed there would be some sort of credit process as I was picking my new ...
HelloI noticed my AutoPay went through this morning, however the balance charged is incorrect and does not properly reflect the credits on my account. Can a mod please contact me to help resolve this issue? I am currently unable to restore my service...
the credit i want to use expires after 2024, which is the longest year on the payment list. How does it work out? Probably have a mod to take payment manually? Anyone tried it before?
Hello, I recently reactivated my SIM card and i changed the plan but I can't text or call people. My phone is able to read the SIM card ( it says public mobile ) but besides that it's not working. Can somebody look into my account to see what the pro...
I am a new user and I have locked myself out of my phone. I need my PUK code for an HTC one M8.Please help. TY
Hi my account got locked out and i cant go on my email so how and i get a new password
Hey guys,I just referred my friend to PM and he signed up for the unlimited talk and text plan with a bonus of 1GB data for $25/mth. On the home screen, it says to view your welcome 1GB add on go to the overview page. I don't see where you can activa...
Hello, I had an issue with the Auto pay and it suspended my account as well as my mothers and fathers. 3 accounts total, it seemed that autopay did not process the payment. i decided to manually fix this due to not wanting to do without a phone all ...
I got the 1GB data add-on as part of the referral perk, but I've noticed when looking at the usage on my account that the add-on data is being used, but my plan data is not. Of course since the add-on rolls over and the plan data does not, it would b...
Hey @CS_Agent curious if PM has access big brother's iPhone unlock tool to check present lock status?
I have one of these Polaroid A600 phones. It works well on Fido network. I have created a CWM custom recovery for this phone, and with it I have rooted the device. Anyone who needs my CWM recovery to root the phone, let me know. Cheers!
Hello Community, Is there a way to get a two years calling history somewhere else? I do need two years usage history to find out a phone call from the government. It happened in June or July 2016. Now it is November 2017, so I can only get November 2...
I don’t know why I should try to ask the public mobile to do it’s commitments every single time!!! they never add auto pay reward to my accound. In the past at least they had one email address to remind them their duties but the funny thing they cu...
I was able to load funds into the wallet, but I just cannot pay for the service. It tells me it's expired and that if I have the funds it will take it automatically but it doesn't.
I can't believe how my service has been canceled, I have had auto pay and has been taking money every 3 months. However, it all of a sudden stops and I get no warning... but that's fine, it's not like I was waiting on my phone. And tried paying throu...
Hey guys, I recently change my credit card from the payment screen but apparently you have to sign up for autopay again? I thought it was pretty obvious that I still wanted autopay, so having to sign up for it again seemed kind of redundant? What thi...
I had some issues with US data roaming add-on while I was in the US. I purchased the bundle package on the day I left Canada for the US. That's the talk+text+data bundle, 250MB for 10 days for $20. I used up the data quite quickly and got 75% usage a...
Can you please confirm if blackberry curve 9300 3G is compatable
