You have lost your phone @interceptor1001 but not your phone number and account. It’s very simple to go in your self serve account as mentioned above and do it yourself. If you still have problem don’t be shy and ask help from the moderator here...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Waiting time is few hours to 2 days..be patient if you need help..
