Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I need to pay a bill at least 50 CA and set up pay bill application in my bank account. My plan in 25 CA per month. May I pay for 2 months in one payment?Thank you
Hi, I live in Mississauga/GTA and i am trying to call a 289 area code but it is giving me a message that this is considered a long distance number before connecting to the call. Why is this considered long distance? https://www.allareacodes.com/289Ar...
I changed my plan and autopay its all paid up now when does my phone come back online
how do i change credit cards for autopay
I'm completely new to mobile phones. With the "unlimited nternational text" and "international calls add-ons" plans will it cost the earth for someone from the UK to text me beck or call me beck? i.e. more than it would cost them to call me from the...
I nipped into the good old kingsgate mall last night and I was surprised to see this public mobile banner ad....it wasn't there the other day. I thought nothing of it until I went into my photos and took a look at it..... Can anybody read into this?...
I just signed up today for the $15 plan. I was NOT expecting to receive the 250MB data bonus that is granted with autopay signup because I didn’t sign up for it. I want to give the phone to my son and he’s not quite ready for data yet! I had to burn ...
Hi , How do I figure out my username to login on public mobile site ?? I want to change a sim card and only way I can do that is online by logging in.
Hey mods I am locked out and I tried forgot password and I've waited a few hours and it tells me to contact an admin.
Hi, I am a Rogers customer and planning to move to Public mobile. I do not want to change my current phone number. Plus i recently moved to Ontario and my number starts with (647). Please advise if i can switch to Public mobile using the same Ontari...
I just changed my number yesterday as my crazy ex is harassing me and he some how got the number again and is still harassing me and I’m in need of help to change my number as it won’t let me
I was calling from Canada, but received the message said that I cannot make phone call from the US without roaming service. I am in a border city.
My husband just activated a new account and the phone number they gave him is apparently someone else's phone number already. Is that possible?
Help I'm not able to add my data to my LG phone. What to do? What network to add it to? The phone store is closed and I tried YT with no help. Used phone... used to be Metro PCS. It says network mode... GSM/WCDMA/LTE auto
I've just activated my new public mobile sim and received confirmation. However when I put the SIM in my phone I get this message "SIM Network Pin blocked. Enter SIM network PUK"Help?
i paid for extra data on a friends phone, I was charged but he didnt get the data
My phone won’t except the payment voucher tells me to go to the community page and do what?
could someone tell me the difference when, I help someone, answer a question or some answers mine . whats the difference.......
I have been on a $135 for 3 months plan with 6GB of data.So, per month, that is:$45 bucks with 2GB per month. Pretty darn good.With the rewards,Loyalty and Autopay : $3/month and $2/monthIt drops to $40 per month, plus any other rewards I may receive...
With my wifi turned off, my data isn't working. I was wondering if anyone knows if the data service is currently down for maintenance. I'm located in Vancouver, BC.
How do I get a credit reference letter from Public Mobile for BC Hydro? They need proof that I have paid my bills on time. Many thanks in advance.
The next cheapest phone plan is like $15-20 more expensive. How does Public manage to be so cheap? How's the service, consistency, etc? I've already seen a posts about calls dropping out or not being able to call at all, overpaying, not even getting ...
Hi,I just activated my card but calls are not coming through. I can recieve text messages and call out to people but no one can call me. The call goes straight to voice mail and the phone doesnt even register someone tried to call. Is there a way to ...
Hello i am currently on a 180$ Yearly plan with Telus Paygo. My year dosent finish until November. Is it possible to switch to Public Mobile and get my money back for the unused months? They are under the same brand so i would think its possible.
I found out about you guys from whistleout.ca, which had an ad for your 100 minute/250mb bonus data plan as $13. But I came here and it's $15. What happened to the $13 plan?
Looks like the portal is having some issues related to auto pay. Autopay has been working flawlessly from a year for me and today for the first time it did not work. Although autopay worked fine 3 days ago for my wifes account.I took the below steps ...
I tried to reactivate my plan a couple of times but it is not been processed but my credit card is okay for the processing
Hello I am trying to log in into my public mobile selfserve but I can't, and I forgot my password and my username, I tried the forget password but it didn't recognize my email address too.So how I will be able to login again. Please let me know as s...
How long does it take for the $1 refer a friend to post to your account? Is it instant or does it take some time, if so how long? Thanks.
