Greetings all,
A bit of an urgency. I attempted to port a number today and unknowingly used an incorrect account number from the porting telecom, Cityfone. Now, the number is stuck in transition and the PM app reports the porting number is not available. Also, now two sims are showing the old number when i use either phone and new sim doesn't receive texts or calls. So i need a live PM agent to somehow re-submit a transfer request I believe. Old provider, Cityfone, is out of business as of tomorrow night so need to speak to a live agent ASAP. Any chance of that?
