12-30-2024
09:23 PM
- last edited on
12-31-2024
12:27 AM
by
computergeek541
Greetings all,
A bit of an urgency. I attempted to port a number today and unknowingly used an incorrect account number from the porting telecom, Cityfone. Now, the number is stuck in transition and the PM app reports the porting number is not available. Also, now two sims are showing the old number when i use either phone and new sim doesn't receive texts or calls. So i need a live PM agent to somehow re-submit a transfer request I believe. Old provider, Cityfone, is out of business as of tomorrow night so need to speak to a live agent ASAP. Any chance of that?
Solved! Go to Solution.
12-30-2024 09:29 PM
I will private message you the porting team phone number. Check your inbox by clicking on your avatar then clicking messages.
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
12-30-2024 09:28 PM
hi @sg427
With incomplete port. PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call