02-24-2019 08:15 PM - edited 01-05-2022 03:28 AM
I'll be travelling to the US soon and wish to add US talk and text to my plan. How do I do that?
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03-04-2019 09:59 AM
Thanks to everyone for your comments. I'll purchase the add on just before I leave.
02-25-2019 09:30 AM
Hello GLTAYLOR57
Thank you for getting in touch with the community regarding this matter.
So to have any add-on attached to you phone, the first thing you need to do is to have funds on the balance, or, to have a credit card to do top ups.
Then you go to My Account --> My Data & Add-Ons --> Purchase Add-ons.
Hope this information helps.
Let us know if you have any other question.
Regards,
Rod,
Public Mobile Moderator Team.
02-24-2019 09:35 PM
@mimmo wrote:if you know your pin and either have a cc attached or available funds you could also call 18554public and purchase the addons while in the USA
You can also do it on line if you have a strong wifi signal such as Walmart in USA. Log into your account and add funds, then purchase desired roaming plan. Good luck.
02-24-2019 08:33 PM
if you know your pin and either have a cc attached or available funds you could also call 18554public and purchase the addons while in the USA
02-24-2019 08:31 PM
@GLTAYLOR57 Here is the guide on how to purchase add-ons: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/td-p/198974
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02-24-2019 08:24 PM
02-24-2019 08:22 PM
@GLTAYLOR57 wrote:I'll be travelling to the US soon and wish to add US talk and text to my plan. How do I do that?
Buying add-on is a 2 steps process. First is to add fund to your account. Second is the buy the add-on.
US add-on starts right away for 10 days. Buy the add-on before you leave Canada.
02-24-2019 08:21 PM
You need to put money in your available funds with credit card or voucher and after you can choose which add-on do you want in your self serve account.