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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

hi I need someone to help me activate my card and try many times but I can not

Why would public mobile give me a phone number for Koodo and then not help me get on the public mobi

Why would public mobile give me a koodo number when I wanted to be on public mobile and how to get help with that

Can not make phone calls or receive calls

Hi, I just got a new phone that uses a nano sim card, so I requested a replacement sim card. Then I used change sim card option in My Account. After that, my 4g network works, text message works, but I can not make or receive calls. The only number ...

Voicemail

Hi There,I am a new customer with PM, and I am trying to find out the maxium amount of Voicemail Public offers. I am guilty of not clearing my messages promptly, so I need to know what is my cut off before callers hear, 'this voicemail is full there ...

hi, my plan is expired more than 03 months, how I can restore my service?

Moto E vs Moto G

I shattered my S3 so I was going to get a Moto G but I realized that the Moto E is $100 cheaper, which should I get ( I'm talking about the 2nd generations for both of them )

Resolved! Which Iphone service operator would work with my Public Mobile nano card?

I'm getting an iPhone 5s locked to one of the major phone companies such as Bell, ChatR, Telus, Fido, or Virgin. I want to know which phone will accept my Public Mobile nano card without having to unlock it. Thanks

i forget my mail or i put that wrong

Help me , i want to get in my account

Resolved! Hi I'm from Toronto and flying out to Vancouver for a week. Is there service in B.C.?

Can I reopen my account using the same number

My account was closed due to inactivity (was out of country) and I was wondering is it possible to reopen my account keeping same number or would I be given a different number?

Coffee Chat

Hello Community goers, We’d really like to meet with you so we can find out how things are going so far at Public Mobile. So, if you have any feedback or ideas that will help us make your experience better, please come and meet us for a cup of deli...

How can I use my old number when I change to another mobile service?

my phone network is not wprking.

phone network is not working the number is 647XXXXXXX

SIM card question.

Hi, if I leave my Public Mobile SIM card out of my iPhone 5 for a while, will the messages I recieve while the SIM is out appear once I put it back into my phone?

customer service number? what is it?

Network Down?

i was wondering if anyones network status is down, I cant make makes

moving from Montréal to Calgary

I leave in montreal snd i move to calgary. Could i receive and make calls in Calgary? Are there any additionnel fees?

Alcatel One Touch Batteries

Where could I purchase Alcatel One Touch batteries? My cell phone is always needing recharching.

Many thanks to Moid!

Just wanted to take a couple minutes to extend a million thank you's to Moid_I who I dealt with for modifications to my accounts late last week. Hassle-free, everything worked on the first try. All was done in about an hour. Moid, once again, thank ...

Hi Can I reactivate my phone?

I stopped to pay in February 2015 for the service and now I would like to reactivate it. What should I do in this case? Thank you

in need of service

I'm hoping that I can reach out to someone from the corporate end of things. I'm currently with Virgin Mobile. My plan expires the 30th of this month. Regardless and no matter of what, I am leaving Virgin Mobile. I would the chance to be able to be...

I want Ontario wide unlimited talk and text plan

Resolved! I will be travelling India. I want to stay connected with Canada and need talk + text+ data. Do publ

I will be travelling India. I want to stay connected with Canada and need talk + text+ data in my mobile. Do public has any package forthis? Or, any other suggestion from anybody else? I thank you in advance to everybody who participate in this discu...

Resolved! Can I purchase a new phone from Public Mobile and if not what brand can I use with my service

Can I purchase a new phone from Public Mobile and if not what brand can I use with my serviceCan I purchase a new phone from Public Mobile and if not what brand can I use with my service

I had registered before Jan 11, how do I get a new SIM. My old number was 6477642413

I had registered before Jan 11, how do I get a new SIM. My old number was 6477642413.

why my phone can not receive phone call

Can someone tell me why my phone can not receive phonecall

Resolved! Port in number problems

Hi I just signed in as new account. I am trying to transfer my local Toronto 416 number, but online portal is saying " we are having difficulties, please contact public mobile." can you please check when this problem will be resolved. I really want t...

Resolved! Motorola g 2

will motorola g 2 XT1063 Global GSM work with public mobile, if it's unlocked

what if I like to keep my home phone no as my cell no.?

I am planning to get a cell number and wondering if I can take my phone number and choose it as my new cell numberÉ

Resolved! Constant 611 text reminder

Hi, I'm constantly getting a text from 611 reminding me that Public doesn't offer international texting every 10 mins or so. Any way to stop these? I could block the number on my phone but I want 611 messages.Thanks! Sorry, also realized this is in ...

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