Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, How can I activate new sim and link it to existing account ? Regards,Michael
How many customers does Public Mobile have .....Thanks for any valid numbers if you Know .. Regards
Hi there,I've been with Public for half a year now, and just had my second Auto renewal. For the second time I noticed that the package I have cost more to auto renew than to just pay a new one ($150 for auto renewal for three months, vs $135 from sc...
After the latest fiasco, would you:Forgive and forget,Proceed with caution,Leave when opportunity presents, orFk this I am leaving?
PM has about 160000 customer s. Telus has 12 million . So perhaps they may give PM customer s. A final chance to move over to Koodo before 2019. Telus Koodo and original Pm with call centre and new Pm no call centre . So 4 different services under...
Anyone here think maybe the switch to Koodo is the better choice now anyways? I think i will do it. My 3 month is just about due by March 15, the plan is almost the same (i pay on average now $37 on PM). Koodo will give me $100 and $50 referral cred...
Does anybody have the complete comparison of the Fall 2016 plan ($120 12Gig 90days) versus what is being offered on Koodo as an alternative? Is it correct to say that if one has no referrals, he will only be missing out on the autopay credit? What am...
As far as these companies are concerned, your wallets are the only thing that matter. When you absolutely must go by either force or choice, remember what parent company TELUS did to decimate this once great company and our still great yet likely dim...
Hi Mods, so I made the switch to koodo per suggested action by Dave's text before receiving the 2nd text right after I was charged by PM $120 for the next 3-month service (I was on $120 90-day 120GB plan). Could you tell me how/when I will get my $12...
Might it be possible to get Koodo 4 GB plans if I on old legacy pm plan .1 GB 43 a month . Thanks Dave
I hate to break it to Telus, but their statement on their promotional plan is open ended, fixed price, with no termination clause by vendor. It's the kind of wording that got Churchill Falls in trouble with Hydro Quebec, which is why the latter is pa...
have been with public mobile a long time. Its ALWAYS BEEN AN ARDUOUS PROCESS TO DO ANYTHING ONLINE WITH IT....today, I'm trying to activate a new sim card for my sons phone. Filling out the long form but it just keeps coming back with the passwords...
Was anybody able to get the Koodo 4GB $40 for PM users offer on a new line using the code? I'm sticking with PM (for now) but would possibly get another line. Yes I'm aware the text said for my # only but wanted to see if anybody was successful in s...
Oh for the love of .... Ok since I have been sent requests to clarify through direct messaging on both this forum and on the other board I will state it simply and for the record I AM NOT AN EMPLOYEE OF PUBLIC MOBILE Not nowNot ever You conspiracy nu...
I have already submitted my complaint to CCTS how Public Mobile's immature mischiefs caused me switch to Koodo. Submit your complaint to claim back PM fall promo 2016 plan if you have switched to Koodo already. You got nothing to lose anyway right? h...
PUBLIC should STOP the Ready-Made Plan and 3G Plan Nonsense and all these Koodo Text Jump Utter shameful and disgraceful acts, which I believe Borders on Treachery Public needs to FOCUS on:Sorting OUT the BUGS and GlitchesRevamping the Self-Serve Por...
Again what a joke by PM!!!!I had to switch to Koodo because my due date was on Feb 16 and I did not want to pay for another 90 days...so i moved. Will there be any way to move back to PM for the same plan?Should I complain to CCTS for mischiefs by PM...
Anyone know of a reliable site where one can get a copy of Android installed for an S7 Edg? Had this phone from Roger's and it still has its bloatware on it. Would love a clean Android only copy of the OS if it's possible Thx Tim
(Please Don't merge this with the response of Dave, Just leave it in discussion) We have been all under a lot of mental stress about the mess that happened. But that showed a lot of new stuff that I personnaly was not aware of before or underestimati...
Just got the text saying they aren't moving forward with the price increase so everyone should be getting it soon. I messaged my referrals as soon as Dave's letter came out going to catch them before they jumped ship. I hope others haven't lost ref...
@CS_Agent I really need help with an intercarrier texting issue! I got my number ported over to my old one that's with petro canada and I can send texts but can't receive any! I read on these forums that public mobile can resolve it.Thanks!
Hello, I want to unlock four of my phones please guide me how to do that @Moderator_Team Jae
I purchased a SIM card from Walmart & signed up the $90 for 90 days plan on Jan 31. Just noticed today that my credit card was charged $101.70. I want to know why I was charged $11.70 extra. Is this activation fee? I didn't know PM has activation fee...
I'm not affiliated with PM or Koodo, just another PM customer caught in this PM 12GB $120/90 rate increase. This information really should be coming from a PM announcement, but I hope it'll answer some questions for many of you. Please keep your opin...
This morning bought US roaming bundle and paied $22.6. The money is already in my public mobile account. But not show in My Adds ON.Read intruduction at following link:https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Learn-all-about-US-...
Yes I had switched to Koodo! Couldn't wait to see what happens or what kind of resolution CCTS gives because my renewal date for $120/12GB Fall 2016 Promo plan was today Feb 16th. I had a choice to either pay $120 and hope some miracle would not incr...
a few days ago I was billed for my public mobile account, but on the same day I received two seperate charges from "vesta chatr" of around $50 each. When I call the number on my statement they cant give me any answers unless i provide a cc number whi...
As reported by a customer, Canada wide calling is included. Another customer reported that signing up for an actual tab purchase was not required.
Sorry if there is a solution for this already, I'm not a very slow mobile device and having rouble searching/loading pages at the moment.I'd like to port my # over to Freedom Mobile (recently started with them) however my PM account is now inactive a...
I'm on the 40/4 plan and tried to see actual price and plan details with koodo and it says my number is invalid. Getting the double shaft here @CS_Agent
