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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 29320 Views
  • 148 replies
  • 35 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 40966 Views
  • 185 replies
  • 29 Bravos

Invitation de public mobile

j'ai reçu une invitation de public mobile pour commander la carte sim. J'ai répondu les questions et j'ai mal coché au lieu de cocher continuer j'ai coché arrêter .comment je peux récupère mon invitation .

Urukundo1 by Great Neighbour / Super Voisin
  • 1391 Views
  • 4 replies
  • 0 Bravos

Resolved! $10 Beta Credit

Hi, I was recieving my $10 Beta tester credit without any problems but then I ported in my permanent phone number into Public Mobile on June 3 and now I don't see my beta tester credit anywhere (which is supposed to come on the 4th) Can someone pleas...

jchakkal by Good Citizen / Bon Citoyen
  • 1675 Views
  • 3 replies
  • 0 Bravos

IMEI on lost/stolen list?

my Moto G 1st gen stopped reading the SIM card May 1 2015. It was sent twice to a company who fixes phones for Motorola. I got it back today & they say my IMEI number is on a lost/stolen list! I don't know or understand how that is possible since I b...

Resolved! When is the new BlackBerry OS being released to customers?

Just reading on CrackBerry.com that the new 10.3.2 OS launched 2 days ago. Several customers from other national carriers are reporting that they have received the update, but I am not seeing anything available yet. Any idea as to when this may happe...

Elboron by Great Neighbour / Super Voisin
  • 1949 Views
  • 5 replies
  • 0 Bravos

Anyone have Speed Test results?

I signed up for a beta invite a few months ago, and I finally got an invite this morning. I'm thinking of switching over to Public and I'm wondering if anyone can share their speedtest.net results, or general experience with their (LTE) data speeds. ...

altemonte by Great Neighbour / Super Voisin
  • 4196 Views
  • 22 replies
  • 0 Bravos

LS-S2309TP-EI-AC vs LS-S2309TP-SI-AC

What's the difference between LS-S2309TP-EI-AC and LS-S2309TP-SI-AC ?Search on the internet, LS-S2309TP-SI-AC only supports simple Lay-2 access functions, while LS-S2309TP-EI-AC provides more powerful VLAN, QoS, multicast, security, authentication, a...

Chrismith by Good Citizen / Bon Citoyen
  • 3146 Views
  • 17 replies
  • 0 Bravos

Change of phone number.

Hi, I am living currently in Montreal and will be moving in June to Kingston, Ontario. I am on the $25 talk and text plan and want to know roughly how long it takes, using the self-serve option, to change my phone number to a Kingston one. Does it ta...

angie21 by Good Citizen / Bon Citoyen
  • 1261 Views
  • 7 replies
  • 0 Bravos

Bad service

I live in Montreal and my service is regularly spotty for extended periods of time. What can be done to resolve this?

cbernert by Great Neighbour / Super Voisin
  • 811 Views
  • 2 replies
  • 0 Bravos

Why will no one help

I acctavted a card online but it sed no service when I put my chip in and I just got told that the sim I did registered is not so now what I spent 40 dollars help

mrlover by Great Neighbour / Super Voisin
  • 1008 Views
  • 4 replies
  • 0 Bravos
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