I am not sure but it seems that you may have tried to port in an old number from another cell provider which you were with. If this is the case it seem that the port did not work. Not to worry , yo ucan log into your online Public Mobile account and click on " Change My Number". From there you will click on " Bring a number form another provider". Make sure to enter the account number of the old cell provider , PIN and phone number that you are trying to port from your old provider. If you have entered the correct info this port should work within 3 hours if it is a cell number you are porting. Try making a call to the old cell provider you are porting the number from and if it was successful then you Public Mobile cell should ring.
Cheers
