I simply wanted to buy a SIM card to perform my own online activation, but as the store employee was opening the cabinet, he asked me if it was for a new activation. I told him I just wanted the SIM card, and he apologized, re-locked the cabinet, and that was it. He said he can’t sell one without an activation.
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I also tried to purchase from Walmart, and 4 other stores that provide Public Mobile. Every store stated they cannot sell the SIM cards. They can only activate. I asked why, and I keep getting the same responce... "We do not sell SIM cards becuase some customers used to purchase the SIM cards, then try to return them due to customer error, or fraudlent reasons".
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Clarification (I mispoke) and something odd.
My son got a $10 credit from my daughter's referral (walmart). She went to her acct that day to see if this was registered on her acct. It was. She checked today, and everything is gone, including her $1 referral and $2 autopay bonus.
Her due date is mid-april for $15.
It should be noted that son opened his @ walmart and daughter hers @ London Drugs. Don't think that should matter.
So yesterday my dh goes to Walmart to buy 2 SIM cards (I'm moving my 2 kids over to the $15 plan) (who supposedly is the manager, and the same guy who caused the issue with me getting a card) the worker was helping a lady. She was trying to download photos from 3 phones and put them on one phone. The lady tells this worker to go and help my husband because it's going to take a while (she had over a thousand pictures) the workers reply "he can wait" dh waited over 20 min, and that worker didn't even acknowledge him. The lady couldn't believe what the worker said. Clearly the worker can't multitask. So now I think I need to order online, but I want the $25 friend deal.
thanks for your feedback!
Can you please send me a private message with the specifics, such as the exact location, date, time, the names of any employee you interacted with and details of the issue.
Please add the walmart location that gave you trouble to the walmart thread here. They're collecting this infirmation for retraining of walmart staff, and letting customers know where to avoid if they have any issues getting an unactivated sim.
You can try other stores like The Mobile Shop, Wow! Mobile boutique, London Drugs.
See thread here for details:
@Haiggy - I suggest you send a private message to the moderator team and give them the details (store location mostly). I believe they are tracking this. Many locations are refusing to sell the SIM without activation.
Click here to send the moderator team a private message. Their hours are: Mon-Fri 8AM-Midnight(EST) & Sat/Sun 8AM-10:00PM(EST)