My husbands account got a message saying its suspended, if it's on auto pay it says to disregard message. Problem is, he has no phone service either. We've never had an issue. He needs his phone. Help.
Im trying to port numbers from koodo. The mod trying to help me said to enter random numbers and let them know. I dont understand what they want. I have the sim card, I get to the port page, and it wont take my number. Im not sure what they want.
I still have no service. I'm porting the number from Telus. But I need to have this phone up and running asap. It's been 12 hours. I've hard reset several times, the phone is unlocked and it's compatible with public.
I’m trying to pay the $5 (plan is $35) but it just won’t let me. I had it on auto pay and for some reason it never took the money out but shut the phone off instead. I have spent close to 5 hours dealing with this.
Can a mod please help me. I sent a message to the mod, I verified the account. She now had said I still need to pay $5. I have sent several responses telling her I have tried every which way to pay. If I pay recharge again, that means I have almost p...
